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April 2024 by Herman Posey
Friendly staff
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January 2024 by Justin Chism
Lady didn’t wanna open the door even though it says 24/hrs. When I got to the counter she asked me if I went next door then refused my service bc I told her she was supposed to be open.
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July 2023 by Emma Mickler
I would give a MILLION stars if I could. The general manager Kim & Eli were amazing. My tire was flat- first thing I did was try to fill it with air! Couldn’t get the air pump to work so I went inside to ask & Kim volunteered to come outside in 90 degree heat to look at it. When we couldn’t get it she ran inside & got me $1.50 in quarters without me even asking. When my tire wouldn’t fill with air she waited with me & then ran inside to get Eli. Eli came out & began the most difficult tire change in history. My tools & Jack were awful & he still managed to help me. Both of them were kind & friendly the whole time. Made sure myself & my dog had water & made sure I was safe. I cannot fully express my gratitude in words. Thank you. They deserve some love from Shell for their incredible service & upbeat attitudes despite all odds & the insane heat.
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November 2022 by Asimpleguy
Great place to stop in and grab some snacks before hitting the highway. They are way over priced on gas. The staff member even said they are over priced considering the lack of competitors around them.
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June 2022 by John A.
4 ppl standing around. No hot food. Two coffee choices. Coffee pots on the dirty floor. This place is dirty and unacceptable. Corporate should definitely investigate this location. Health department should shut it down.
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June 2022 by Michael Brown
Late night
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June 2022 by Mandy Maynor
Today I stopped in this gas station and requested the price on a charger and the lady that seemed to be the manager looked at me and said “I don’t know!” And went on about what she was doing. Another clerk only after being asked again helped me. Then I paid for the items I had and they laid my things on the counter and walked away. Didn’t ask me if I wanted or needed a bag nothing. Customer service was so bad!
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June 2022 by Jeet Shrivastava
The lady who works in the night sift seems like she don’t like working this place. Unprofessional attitude and rudeness. Stopped by here today and got unpleasant experience. Overall gas station is verygood except the night shift cashier.
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May 2022 by Jim Bardsley
Management needs to crack down on their employees. I LOVE this gas station, everyone is always friendly, helpful and always open when I need them. However, their latest choice of some hires have been disturbing to me. I stopped in at 11:30-ish pm, on Monday, April 4th. There were two boys working the registers, and I call them boys, because they evidently need help in learning how to dress. Both had their pant's waistband about mid-thigh, with their underwear and arses hanging out of their pants. Totally disgusting and disturbing. If I wanted to see arses, I'd go to the strip-club, not my local shell. Dont know WHY youth of today think this is stylish, but it is totally unprofessional, and of bad taste. We arent North Nashville, this is Franklin. Please get your employees under control.
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October 2021 by Morgan Jan
Brad is an amazing and honest manager. I overpaid him by $4 and he chased me down and gave me my money back. This is my new favorite gas station since the gas station across the street gave me bad service. I left the people across the street a three-star.
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June 2021 by J. Morgan Email Retired
Brad is an amazing and honest manager. I overpaid him by $4 and he chased me down and gave me my money back. This is my new favorite gas station since the gas station across the street gave me bad service. I left the people across the street a three-star.
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June 2021 by Kyle McGrade
Pull in ... full up ... pull out
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June 2021 by M. Yusuf Nyle
Brad is an amazing and honest manager. I overpaid him by $4 and he chased me down and gave me my money back. This is my new favorite gas station since the gas station across the street gave me bad service. I left the people across the street a three-star.
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June 2021 by Diana Wang
Thank you for your kindly help to full my gas, so I could continue on my way, I will pass on your kindness to the one who needs. GOD BLESS YOU.
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May 2021 by Carissa Cantu
Beautiful facility with a lot of selection. The issue is, the “assistant manager” Bethany(?) was incredibly rude and short with all the members of my family when we were being rang up. She watched my husband the entire time he was in the store, probably because he was the only brown person in there. She continued to stare us down as we pumped our gas. I’ve had nothing but positive experiences with every Shell I’ve ever been to EXCEPT this one.
