Shell

Shell, Convenience Stores, Gas Stations
Hours: Shell, a gas station located in Franklin, Tennessee, has received mixed reviews from its customers. While some have praised the exceptional service and kindness of the employees, others have expressed concerns about the unprofessional appearance of certain staff members. One customer, who had a flat tire and was in need of assistance, was incredibly grateful for the help provided by the general manager, Kim, and the employee, Eli. They went above and beyond to ensure the customer's safety and comfort, even providing quarters for the air pump and assisting with the challenging tire change. The customer was deeply appreciative of their kind and friendly attitudes, even in the intense heat. However, another customer reported a less positive experience, expressing disappointment with the attire of two young employees working the registers. The customer found their sagging pants and exposed undergarments to be "totally disgusting and disturbing," and felt that it was inappropriate for the professional setting of the gas station. Despite these mixed reviews, one customer expressed sincere gratitude for the kindly help received from the staff, stating that they would pass on the kindness to someone in need. Overall, Shell's service appears to be a mix of exceptional and concerning, with the management being encouraged to address the issue of employee attire and professionalism.

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1. Franklin, Tennessee