-
March 2023 by Jason Murphy
Nice guys but they told me they don't keep transaction records for residential customers. After spending hundreds of dollars in stain they don't have a record of it, so can't match type or color. Disappointing . . .
-
December 2021 by Stephen Ladd
I could not be happier with working with Blake and the rest of the staff at PPG Paints in Franklin,TN. They are amazingly personable, extremely knowledgeable and give the best advice for what is needed. I had an order placed and was amazed at how quickly and efficiently they were able to assemble the supplies together on short notice. I will continue to use and recommend their services for any future projects. Thank you!
-
December 2020 by Melissa Cathey
Today I went in to downsize and consolidate old cans of paint and was treated like the biggest burden and was essentially told my $30 worth of business isn't important next to the many commercial orders they had. I understand being busy and behind and was willing to wait or even come back, however, making your customer feel very small and not worth the trouble is not ok. This is after being turned away two weeks prior for not having quart sized cans even though I called the day before to confirm that they did. I had an amazing experience at the Brentwood location (welcoming, amazing customer service, sharing of knowledge/tips) so I will never go back to this Franklin location. I can take my money to someone who appreciates it.
-
December 2019 by Loren Ellis
You'll feel uncomfortable. They appear to be very unhappy to help me everytime I come in here. I've shopped here for stain multiple times and each time it wad not a good experience. They're the only place around that carries the particular stain my home manufacturer use. They seem to mainly deal with professional painters and seen to be annoyed with customers who aren't as versed with the lingo or products.
-
December 2018 by Merr SM
I buy Porter for all my painting and I had some partial cans that needed to be downsized and relabeled. They spent about 30-40 minutes straining, re-canning and relabeling and didn’t charge me a dime! For 6 cans worth! I buy this paint because it’s the best. The service is always an amazing bonus.
-
December 2018 by Ken Spann
Like all PPG Porter Stores, the staff is knowledgeable and helpful. If you call and order in 9 times out of 10 it will be ready when you arrive. And I have never had a mis-tinted gallon of paint mixed here in the 20+ Year's have purchased supply's here. The best run store in the company and I would know a little about that having used every Nashville, Clarksville , Levergne, Hendersonville
-
December 2018 by P Harvey
Great knowledgeable workers.
-
December 2016 by Jrg123 G
Best PPG store/ Porter.
