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“Thank you so much for an easy switch to Boost after a frustrating 2 months with another carrier. We really appreciate the quick help and someone who knew what she was doing.”
“Nate was super knowledgeable and knew what discounts worked for us. He was super fast and answered any and all questions we had.
Nate had helped us switch over 3 phones and a watch as well get us transferred from another carrier. We even got to keep our same numbers.”
“Nora has great customer service. She helped my fiance and I to transfer our phone plans over to cricket. She stayed until after closing hours to help us! She went above and beyond to make sure our phone were set up correctly. We really appreciate her patience and service.”
“Had to go to this AT&T location to replace a lost work phone yesterday. The sales rep at the store was fantastic (I.e. knowledgeable, helpful, efficient) He was there by himself with multiple customers but got us in and out in a really reasonable amount of time. It was overall a very pleasant experience.”
“Very transparent, I upgraded from iPhone 11 to an iPhone 15. I was nervous about having everything transferred, thousands of contacts, hundreds of notes, and countless photos none of which I wanted to lose. Came into the store and met Rubin. He assured me that he was definitely going to help with the transfer. Let’s just say Rubin was PHENOMENAL!! He really “held my hand” though the process and calm any anxiety, we purchased a new IPad because Rubin was so PHENOMENAL!! Oh and he helped us save a bit on our existing phone plan! If you want the best, ask for the best. Ask for Phenomenal Rubin!!”
“Einar and the entire group helped me swap over my S20 to a S22+. The phone was from GoogleFi which added a difficult challenge for them. They acted as a team and relied on each other's knowledge to take great care of me. In the end, they also swapped me over to another plan (from Sprint - 20 yr customer) and saved me $50 per month too, no strings attached. GREAT CUSTOMER CARE!”
“Jacob was a wizard! After a phone went swimming we ran in at the last minute with a few customers in front of us, Jacob happily replaced it even after the store had closed for the evening! Go see him”
“I had a great experience trading in my phone, I don’t remember their names (I think one of them was Brooke, but I’m not sure) but they were very helpful and nice! They were very patient with me being indecisive also”
“They were everything I needed in a really tough moment. I was having one of the worst weeks of my life and they graciously let me catch a break from the craziness. I am really grateful for their kindness.”
“Typical souther joint with delicious breakfast and lunch selections. Highly recommended. The place may be crowded so arive a bit early. The food was out of this world. Family owned business.”
“Had a pretty good experience at this location recently, was able to get help to right away when I walked in the door, likely because the number of associates versus customers was definitely in the favor of associates. I was able to update my plan and understand it better with help. I would recommend this location over the other location in Franklin for sure hands down.”
“Katie at the Genius Bar is amazing!!!! Hopefully I have the pleasure of being helped by her if I have any more apple issues in the future. She deserves a raise!!! ??”
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“Very courteous folks and quick . I cane in thinking i was going to pay for a new port for $ 150 abd an our wait and left in 5 mins w/ my port just having to be cleaned at no cost !”