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June 2024 by Shannon Lee Elizabeth
Amazing selection and friendly staff.
Some of the shoes are a bit beat up, but the prices are mostly very fair.
RETURN POLICY WARNING -
The only really downside is that the return policy is super aggressive. If you don't live close by, it's not easy to bring home a great find and try on with a 'fit bc you only have 7 days to get a refund. I travel to the area where the closest location is to me about every 2-3 weeks, so 30 or even 14 days would be reasonable, but 7 is just not worth the extra trip if they don't work out, so I often leave a great find on the shelf if I'm not 110% certain they will work for me.
For the return policy risk, the same pricing for quality footwear with similar selection can be found at Nordstrom Rack with a much better return window. Though I'm giving extra points for M&L bc I love supporting a local, small, friendly, Christian business.
Selection - 4/5
Staff - 5/5
Value/Price - 4.5/5
Return Policy - 1.5/5
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June 2024 by Lucy Hatcher
I find really cool shoes at Marty &Liz! Love stopping in. Found 3 pair this time!
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June 2024 by Alan Jones
Marti & Liz in Franklin is a wonderful store with great values, friendly, helpful staff and a top shelf manager who goes out of her way to make sure your experience is excellent! Love this store!
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June 2024 by Carrie Lundy
Great deals on shoes, unique clothing items, and best of all, lovely people! Sometimes it’s best if you go with no specific style to search for, and just see all the cool stuff available in your size - makes your trip more fun!
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June 2024 by Marvin Quesada
Nice service ?
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June 2024 by Rebecca Alonzo
Absolutely love shopping at Martí and Liz shoes! Amazing customer service! They go above and beyond to help customers!
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June 2024 by Dan Hatcher
Great selection, very helpful folks
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June 2024 by Valerie Collins
selection is great and the staff is wonderful
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June 2024 by Diana Stout
Marti & Liz my first go to place when shoe shopping. Just picked up two pair this week! Prices great for name brand!
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June 2024 by Melissa R
Love the shoes and the amazing service they offer. The prices are always great. First place my family shops for shoes always!
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June 2024 by Lisa Shacklett
My ‘go-to’ store for shoes, always a good selection, great prices, and attentive staff!
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May 2024 by Shirley Page
Rei co-op this show is so comfortable. I love it...
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January 2024 by Highly Sensitive
Shoe heaven. Love the little lady there. She’s always welcoming. Prices are good. It’s hard to find cute shoes if you wear an 11 or 12 in womens, but not here. That’s why I keep coming back.
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November 2023 by Ania Wachowska
I bought a pair of shoes for my husband (I knew the brand already and he always wears the same size). I didn't realize in the store that I bought 2 shoes in 2 different sizes. And nobody informed me about it, nor about the policy that I'm not allowed to return it. I was very disappointed when I came back asking for exchange or return and I've heard "no". I really liked this store but they lost me as a customer.
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August 2023 by T-roy McFarland
A bit of a dud this time, yet hope springs eternal for the next visit
