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June 2024 by Anoush Burmayan
Terrible and rude customer service. 10 min before closing, the announced on the intercom they are closing soon . I started collecting my stuff so I could make my way to the cashier . As I'm collecting my stuff a worker yells from the other side of the store to me they are closing which is really super obnoxious , but I was courteous and replied ok . Now I'm walking to the cashier and the same worker follows me and says the same thing. I finally got fed up and told her I heard her the first time. I walked up to the manager/cashier and told her what happened . She was even more rude so I letting my item and Walked out . I don't need to support stores have zero
Customer service skills
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June 2024 by Kimberly Cratty
Took my Mom to get her a couple of things.
It's the first time she's ever been to a Marshalls!
She was extremely happy and surprised to find several pieces of clothing that she liked and bought.
Employees were friendly.
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April 2024 by Robin Bryant
Sylvia was a great and friendly help! She was very professional and nice when helping me with a hair dryer and flat iron from the locked display case. Unfortunately, because Marshall’s will not let you put $40 worth of items in your basket and instead holds them at the counter, I forgot to ask for these at check out and left without purchasing the items I needed.
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April 2024 by Salem Ganem
Good place to find brands with low prices. They don’t always have the same things so you will need to visit more often.
I’ve been to this place many times, never had an issue.
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April 2024 by Ken Shedo
The store was dirty, and it took forever to get someone to open a perfume cabinet check out lines was long it took forever and when I got to the register they had no change I waited ten mins for a manager to bring change the poor girl radio them like three times never again
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March 2024 by brenda castillp
This store is so complete, they have everything, I highly recommend the sheets and duvets, they are made of very good material.
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March 2024 by Malika Bekmirzaeva
Good store
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March 2024 by Stigerwoods
Store is dirty and the staff were trying to sale credit cards. Don't buy one. It's a trap. Also the store manager is a godless woman. Literally a non-believer. Margaret( the manager) has shown racist tendencies. Beware. This store is not what it seems. Go to Springhill. Way better.
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January 2024 by Devonne Grizzle
Sad…1/2/24– 715pm 1 person working the register while 3 other personnel in the back making fun of her while the line was backed up. Stood in line for sometime. I suspect 1 of the 3 may have been a manager.
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November 2023 by Jackie Caples
It was so fun to walk around with family on black Friday! Lots of fun deals.
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November 2023 by Brelyn Shockley
I've went to this Marshall's often and always been impressed with the prices and the staff. I've seen a few times where staff have went above and beyond to help customers find a certain item. The reason I'm giving one star is because there is one worker who clearly bullies and I think there should be a zero tolerance policy. There was a line of customers tonight and she turned off her light for her cash register and told the other cashier to work by herself while she put away clothes. So the one cashier was dealing with a lady that had a buggy full of returns and also a buggy full of things she wanted to purchase, on top of a huge line. The young new worker was doing her very best but this was a long transaction with a lot of items and we waited for almost 45 minutes while the manager took apart folded clothes and refolded them. Not putting up the clothes, or anything productive. It was clearly making this one cashier (who looked very new) struggle by herself. People were leaving the long line and would try to wait it out, only to come back and see the line hadn't moved and people were putting things down and leaving because of waiting. At one point the manager chastised the girl on how she was folding the clothes for the customer. I did ask the manager for her name and she was very hostile and refused, her hair covered her name tag if she was wearing one. I calmly pointed out that there was a very long line and she left the cashier to handle the big return and it would have been great if she helped out by taking care of the other customers waiting in line. She was very hostile and replied she was not allowed to cashier (although she had her light on earlier when we were in line and was checking out customers) and replied if I wanted the line to go faster I should just apply to work here. When I informed her I already have a job, she turned around and left. She has blonde long frizzy hair with bangs and was wearing camouflage pink yoga pants and a black top.I dont usually write reviews, much less bad ones but my heart breaks for this young girl so new at her job and getting bullied and taken advantage of. It's discouraging to see, and also know that this lady with the camouflage pants has also probably made manager even with the bad attitude she had. I won't be shopping here for a long time (or stop shopping there altogether) because I don't like to give my money to places that hire bullies. Even one bad apple can ruin the bunch and I wasn't impressed.I also need to commend the young cashier who was working tonight. Her hair and clothes were so nice, she smiled at the customers and was very polite. She was working very hard and efficiently to move the line as fast as possible despite being hung out to dry by the manager. I really hope she can find somewhere better to work.
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November 2023 by Staci King
Great prices but they don’t have enough cashiers. Twice I’ve had to leave without buying my items after waiting in line for 15-20 min. There were 13 customers in line with 2 cashiers.
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November 2023 by Ryann Popp
Everyone who works there is so nice, and they all seemed to enjoy working with eachother which really made for a good vibe
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October 2023 by Amanda Fisher
Great sore but no dressing rooms. What's up with that?
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October 2023 by Barry K.
The best high end selection I've seen in a Marshall's in awhile. Highly recommend shopping at this particular location, you definitely won't be disappointed. Thank me later
