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“I love this Goin' Postal so much! The staff that work at this location are THE MOST customer service oriented people----in all of Franklin. They remind me of how customer service used to be back in the 80's. Going into that location to purchase something or to mail something, I often leave wishing that all businesses operated as this Goin' Postal does. I am grateful that they are so close to my house but if they weren't, I'd still go out of my way to do my business there!! I can't recommend them enough!”
“We always have a great experience in this store. The staff are all so helpful! They even have a treasure box to keep the kids content while we get our errands done.”
“Went to Moab Bicycle store for a quick fix on a used bike that was a birthday gift! Needed a new chain. The gentleman (didn't get his name ?) who helped us was very nice and quick. We've been to the Murfreesboro store a few times, first time at the Franklin store.”
“I am handicap and cannot get inside the store. I do have returns from Amazon and things I sell on marketplace that has to go through UPS. The staff are always so nice to come out and get packages for me. It really helps me out. They are always friendly.”
“The staff at this UPS Shipping Center is friendly and knowledgeable. They always greet you with a smile and a Hello! They give advice on the best way to pack and ship my boxes. I’m very lucky to have this UPs Center in our neighborhood!”
“Dosky was awesome! I had a ton of packages to send and he was extremely helpful and patient. Very kind and helped me get in and out quick with my one year old. Will be shipping here from now on!”
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“Makes my day! Seriously, like others have said, this store is the best! I come here way too often, and EVERY SINGLE TIME they are AMAZING. What a wonderful staff of friendly, patient, helpful, kind humans. I am lucky that I live close by, but even if I didn’t, I would drive out of my way to just come to this location. I can’t remember everyone, but Carissa and Bastion are always great. And there is another younger guy with glasses that is always great. I love that it is also locally owned as well. I’m sure the staff is compensated well, but if you can, they all deserve raises!!!! ?”