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February 2024 by Cade Cothren
The absolute worst customer service possible
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January 2024 by Kecia Ross
Items were in disarray. There wasn't much to choose from.
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January 2024 by Walter Gonzales
In both cases satisfied.
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January 2024 by Cons vargas
Excellent prices ?
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January 2024 by Daye Ejenam
Beautiful shopping mall
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January 2024 by Montaser Dwikat
It's okay
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January 2024 by Glenda Valle
I love shopping at Macy's I like buying my favorite perfume life is beautiful
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January 2024 by Shelia Caroland
I love Macy's. I can always find a bargain!
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January 2024 by Joe Stallings
It was strange that they seemed to be out of mens clothes.... Just a lot of formal ware, Levi's branded items, Tennessee volunteers items and then the a smallest section of picked over and absent clothes. Shame...
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January 2024 by 김현진
Purchase for 100 dollars
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December 2023 by Lisa R.
I am having the hardest time having a situation resolved. We purchased dress pants yesterday at the Cool Springs store and realized that the security sensor was left on the pants. We live an hour away. The closest Macy's to us is 45 minutes away. I tried calling the store 4 times with no answer. I then called the online customer service. Their only "answer" was to re-order the pants. We need a consolation for needing to drive 2 hours to remove the sensor of pants we own. We have the tags, receipt, and brand new item. I've worked in retail. Why can't I get someone at the store to answer my call? This is ridiculous!
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December 2023 by Rosalie Mietzel
I have always loved Macy's, drove 30+ miles to the Cool Springs store. So frustrating to find cute tops but not full range of sizes. After 5 tries of " you can order it online" and "closest store that has it is near The Villages in FL", I gave up. Next time I will save the gas, order online and return if I have to.
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November 2023 by DIY Bass Fishing
If you need help with perfume or cologne picking definitely head down stairs to the fragrance area and speak with "Amber" she really knows her stuff and really helped me out. Great employees ?
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November 2023 by Neva Hite
I had a return from an online order. Customer service was friendly and completed my return quickly. Love this store!
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September 2023 by Jamie Hammersley
Is anyone familiar with Oskwue online shopping? Purchased items, been over a month, now all contact info is void, and no one responds to emails. I believe it’s a scam, and not sure how to get refunded. They claim to be a subsidiary of Macy’s. (Even had their logo) Would appreciate any feedback, thanks!
