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February 2024 by lee
Make sure you stay away from Sabrina Dawn Philpott. She'll swallow every but cheat and lie in a second. Never trust anyone with a personalized license with a Ghandi sticker on the bumper of her car
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March 2022 by Daniel F.
I was there an no one would help the elderly or help anyone check out. Three people at line 1 next to self check out doing nothing . And elderly woman tried to get help and they told her to use self check as the check out was doing a propane . She said fine waited. Then when guy came back three people standing around bagged groceries, and wouldn't help the customers on self check out and 9 lines shut down with a massive line and people begging for help. I'd rather go hungry than ever go back to this place .
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November 2021 by Ricky W.
We are a retired couple and have been using kroger for years. We were there on a Friday morning around 9:00 AM and there wasn't a single check out counter open other than self service .We had a shopping cart full and had to get another cart to load to in the self service to checkout. Also the employee that helped us had trouble. We were told they didn't have a cashier there, but there were employees pulling orders for pickup. What happen to the service?
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December 2020 by Sara C.
Love this Kroger ... it's so clean and the employees are very helpful!! We mainly buy organic and Kroger has everything we need!
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April 2020 by Jon Fletcher
Ordered groceries 5 days ago. Schedule pickup was 7pm to 8pm. Got there at 7:30. They didn't notify us by phone they were running late.They said come back between 8 and 830. Got there at 8:10. They didn't notify us AGAIN that they weren't taking any orders!! They said come tomorrow. I know they are busy with orders right now but 2 simple phone calls that they didn't bother making lost my business forever at this Kroger!!!!!!!
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April 2020 by Paul Brown
Understand these are tough times but for Kroger employees to act like they are the almighty is never acceptable. Two of us out shopping for two households and told that since we walked in together we as 2 people are limited to 1 paper towel and 1 bathroom tissue is outrageous. That is why we had two out doing the shopping so the the high risk could stay safe! We said we would be checking out separately but that did not matter, we walked in together so considered 1. Then when I said our daughter, with her infant, would have to come out simply to stand in line, what was their response.... “good”. So Kroger is ok with putting people at risk. Well, not sure about everyone else but I am not going to support a company who supports putting people at risk.
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April 2020 by Debbie Pratt
Great employees and so helpful.
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December 2019 by Kathy C.
Unfortunately, I keep going back to this Kroger because it's a mile away from my home but almost every time I go I'm amazed at the poor service from the employees. From meats and seafood to the customer severe counter. I find rude, incompetent people!! Tonight put an end to my shopping there. It's Christmas Eve and the store was closing in 5 mins. I was met by 3 employees guarding the entrance telling us shoppers that we had 5 mins. Then as soon as I entered the store, I was told by at least 5 other employees that they were closing in 5 mins not to mention the over the head speaker telling us the same thing. I even had an employee ushering me down the isle with hand gestures telling me that the employees wanted to get out of there even though it wasn't 6 pm yet. No one said merry Christmas until I was leaving the store but by then I was so angry I had no words!! I'm continually amazed at this island of misfit workers at this Kroger. It is consistently ridiculous! I wished I would have driven the extra few miles and gone to Publix. The workers at Publix are always pleasant, helpful and actually have a CLUE!!! I have talked to the manager at this Kroger but obviously to no avail. I understand that's it's Christmas Eve but if you are open until 6 then you are OPEN until 6 ( and probably a few mins beyond).
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December 2019 by Michele C.
Here's my deal with Kroger. They've gotten so greedy that even though they are a little closer than Aldi, I'll go to Aldi from now on. They are almost always out of produce and items that I buy regularly. They have added all these self check out lanes, which means they aren't hiring real people anymore. If I have to scan and bag my own groceries, shouldn't I see a cost savings? They are saving money by not hiring people or paying for their healthcare, why do I not get that savings also? Additionally, I went to get cash back (after scanning and bagging my own groceries) and now they want to charge a fee for me to get cash back? Corporate Greed. I can get almost everything I need at Aldi and what I can't get there, I'll get from Publix or Whole Foods. If Kroger isn't willing to pass some of their cost savings (we bring our own bags, scan our groceries and bag them) on to customers the way stores like Aldi have, I'll switch. Charging for cash back in a self check out lane...y'all have really lost sight of the importance of happy customers.
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October 2019 by Denny K.
Wow. I was impressed! Kroger has generally ranked about 2nd on my list of favorite grocery stores to shop. But that is about to change. In some ways upon entering, this particular store reminded me a bit of the display entrance at Whole Foods. But it's not that. Nevertheless, the produce displays appear fresh and brightly lighted. Aisles of caned and other packaged goods are filled. Beer and wine are plentiful. The store's deli is good, the cheese array is excellent, the meat and seafood counter are both well-stocked. Since there are other grocery stores closer to my home, I'll likely not shop this on e very often, but if you are in the area, I highly recommend stopping and shopping.
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September 2019 by Vicky Hargrove
My husband loves the barbeque ribs. Fresh and hot.
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April 2019 by Pam Griggs
Great good !?
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December 2018 by Calvin Smith
Great gave it a 10
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September 2018 by Dana M.
I love my Westy K. They are our neighborhood Kroger. They hire people who live in here as well as a really great staff who come from all over. While the store is smaller than most Kroger stores, it is neat and they carry more than the essentials. Great produce and the same selection as other stores for the meat. It's a really pleasurable place to shop. Unfortunately, like all Kroger delis, the pre-made food is not that great. They need to take a lesson from Publix.
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September 2018 by Michael C.
I absolutely love this Kroger. Today I had the most random shopping list. I asked Antonio for some help and he was more than amazing. I feel like it's a family when I come in here and I will never shop at another grocery store.
