-
November 2023 by josh s.
I have shopped here regularly for a while, and up until recently I haven't had much of any issues. However, recently, the produce I have been buying has become moldy within a matter of 2-4 days. This is honestly just unacceptable to me. The strawberries in the picture shown were bought 2 days ago. This is only one example; this has happened to roughly 4-5 packs of berries, including strawberries, raspberries, and strawberries, within the past 2-3 weeks.
-
September 2023 by Amber P.
Would give 0 stars if possible. ALL self check now. The belt kept sending items back. Good luck.
-
August 2023 by Ryann Popp
The staff is so kind and personable. I’ve been coming to this pharmacy monthly for the last 5-7 months, and I’ve never had an issue. I drive an extra few minutes to this location because I continue to have such a great experience each time.
-
April 2023 by Patty Hinton
Found this store to have very limited selection. Recommend using other Kroger stores in area.
-
March 2023 by Courtney Yadevia
This pharmacy is the only location that seems to know how to speak to customers and be kind.
-
November 2022 by Fran S.
I tried to call the store and speak to a manager three times and also the dairy department. Was never connected to anyone. Our son in law purchased this milk for his one year old daughter. He bought it on 11/26. The carton is dated 12/22. She became Sick with fever, diarrhea and vomiting after consuming. They then realized the milk was sour despite being sold with a date of 12/22. I have contacted the company and posted a warning on next door. No ability to speak to anyone at this store. Feel bad that others may be sickened.
-
October 2022 by Rachel L.
Unfortunately not the best things to say about this location. While yes, staff are very kind and helpful, and it's a convenient location, that's it. Relatively dingy and dirty, shelves constantly not stocked. Seafood counter is literally EMTPY (clean, not one thing out for purchase) more times than not. And recently I've noticed that certain parts of the store smell of weed, so someone is smoking somewhere. My closest Kroger location so I'll still go for certain items, but will never be my go to store as they have a lot of work to do to up their game.
-
October 2022 by Judy
My husband and I have had great experiences with this pharmacy. Yes, they are very busy but they always have time to help you. Yesterday the pharmacist was very helpful in answering my husband’s question regarding lancets for his diabetes testing. We have both gotten our COVID booster shots, Shingles and flu shots by making easy reservations online. I also use the drive thru and have always had fast response. I give them 5 stars…the highest rating!?
-
September 2022 by Axel B.
Worst customer service of any Kroger in area. They are incredibly unhelpful and lazy.
-
August 2022 by Doug G.
I am a Kroger guy at heart, so having this location so close to the office is fantastic for those after work trips to scoop up dinner! Located in the very busy area on Mallory alongside other major retailers and a few local spots, this Kroger location is convenient and a hassle at the same time. For the most part this is an old style Kroger that features a lot of interior upgrades. The footprint is smaller, but due to the way it is laid out, it flows just as well as some of the bigger stores. I really enjoy the perimeter aisles and specialty sections as they are the spaces that have seen the most updates. The store is decently stocked, well maintained and clean. Good amount of carts inside, even though I do wish all Kroger's would purchase more of the small 2-basket carts!!! Service is always good here and the register set-up for check out is efficient. Overall, this is not my neighborhood location near my house, but it is my office neighborhood Kroger, which I am good with!
-
August 2022 by Bradley M.
I always like this store. A smaller version of a Kroger but the staff is usually friendly and helpful. Shout out to Wolf, Terry and Ryan who do a great job running the front end. If you need something they will get it for you.
-
June 2022 by Janet S.
I have shopped here many times...it is the closest grocery store to my home.There have been so very many issues here...out of stocks, wrong pricing, etc.Yesterday, I placed a pick-up order and "assumed" that I would receive a receipt digatally. I did not. And, after contacting Customer Service, I still haven't received a receipt for my purchase.Would anybody accept a purchase without a receipt?
-
January 2022 by SFC Tony Sancillo
I use to love seeing Joey. He’s retired. The idiots that are the techs are rude and very ignorant. The new guy tries but the female techs and pharmacist are very dumb. I was asking today about my meds and they could not explain. They were lost. I’d hoped new folks would come but I’m done.
-
December 2021 by Tony Sancillo
I use to love seeing Joey. He’s retired. The idiots that are the techs are rude and very ignorant. The new guy tries but the female techs and pharmacist are very d**** I was asking today about my meds and they could not explain. They were lost. I’d hoped new folks would come but I’m done.
-
December 2021 by Beth S.
This location is older but the check out process is always much faster than any of the other Krogers in Franklin/Brentwood. This Kroger always has the "express" lane open while other locations do not. The employees are always kind and welcoming which is obviously huge.
