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March 2024 by Angela Mack
I highly recommend you don’t order from these people not only did we get three day old food that was positively disgusting and we didn’t eat that cost us $100 but they would not replace it and when I called to talk to him he hung up on me absolutely rude people And disgusting
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February 2024 by Don Lane
I like this place. Bathroom was clean, had toilet paper, and PAPER hand dry towels. Friendly fast service and great food.
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January 2024 by Heather Smith
The food was okay. There seemed to be a lot of confusion about who was cooking and who was taking orders.
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December 2023 by mary ann rueger
Outstanding. The staff was very nice.
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December 2023 by Pam Jackson
It's probably the best food I've had from this location. Fresh, hot and juicy, and fast service. The employees were super friendly!
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November 2023 by Tim Bailey
This place is the very worst when it come to service the employ who took my order was very rude the time was 7:00pm 10/25/23 i can see leavening this review will not make a difference but if i can save someone else the experience of going to this place i will when she took my order at the window i ask for 4wings she said she had to see how many after a min or so she said she had only had 3 then i ask for 4 biscuit she said she only 2 but she had more i guess she was gonna take the food to her kids or family instead of selling it to paying customers she made feel as if i was doing something wrong by coming there and ask to buy food that she was suppose to be selling i will never never !!!go back there as long as she is working nights.
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October 2023 by Samuel Melchi
Come here if you want to wait 30_45 minutes for your food . They always have a bad attitude. Need new employees that actually want to work.
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September 2023 by Diego “Diego H” Hernandez
Call time of death already and close this location just like the KFC in Spring Hill. CLOSED ON A SATURDAY NIGHT at 6PM. This location has been ran poorly since the beginning of time, and it's not the first or second time I've tried coming to get dinner for the family, but they close due to staffing. If Management had the motivation to run this place correctly, they would call crew in and offer incentives to come in like 1.5x pay or gift cards regardless of what the higher ups think. Some profit is better than ZERO PROFIT being closed. I get no one wants to work anymore because social media has brainwashed them into thinking they are too good for this and they shouldn't overwork themselves with a good work ethic. So incentives and instant gratification comes a long way with employees now a day. I've known former general managers of this location and I know the challenges with staffing isnt easy but you have to get creative and do something different if you want things to get better. I hope this helps if you all don't already have a shutting down date.
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September 2023 by Jesse Johnston
They were closed at 7:30. There were no signs indicating it and the staff was inside. I don't understand why you'd close a restaurant down at 7:30 on a busy night but if you're going to, at least put up a sign.
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September 2023 by Abbos Tukhtamuradov
Place closedformDine in even though it says open until 10pm.They want only Drive thru. Misinformation, trued drive thru but even that didn’t worked.Employee says System down. ???
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September 2023 by Tom Siwula
Wanted to try their new Nuggets item.I was told I would have to wait 15 minutes because the cook had to make the batter???? Nuggets were by far the worst I ever had and definitely not fresh.
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August 2023 by Carl Warren
Staff was super friendly. Excellent service excellent Staffing. Clean restrooms and clean restaurant. Would visit again.
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July 2023 by curtis greenway
I came through the drive through at 10:44am on July 25 and the guy speaking was so rude I just drove off. I just came to get some food, I literally don’t care what your employees are going through. I don’t need a sorry attitude or bad manners, stop just hiring anyone. You lost money today because of your shorty hiring choices. And this isn’t the first time they’ve acted like that.
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July 2023 by Jody K.
We arrive at 7:15. Doors are locked and they refuse to let us in. They say "We are on break"! WTF?! Apparently, this place doesn't want our business. Franklin can do better!
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July 2023 by Lee McGowan
The man and woman working today 6/27/23 they were so nice provided really great service and the food was wonderful they deserve raises this is the best service I have gotten in a very long time ;) I want to Thank them both for being so nice and such amazing people the world needs more people like them :)
