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10:30AM - 6:30PM
1800 Galleria Blvd #1300, Franklin
Jewelry Stores
“Walton’s is a special jewelry store. Every time I go in there, I’m greeted with people who are loving, kind and caring. They aren’t selling jewelry. They are creating a special experience unique to the customer. My last two visits, precious Korene helped me and my best friend with excellent customer service. She’s a gem and extremely knowledgeable. Everyone that works there is quite special! I love stopping by to have my jewelry cleaned and carefully checked and looking at their estate jewelry. Beautiful!!”
“I had the best experience at Franklin Fine Jewelry! Gordon created a new pendant necklace for me and it far surpassed my exceptions! So beautiful! They are all very kind and helpful, will be looking forward to my next visit there!”
“I had taken a ring to a jewelry store in downtown Franklin to have a free inspection and cleaning, and was told I had 2 loose stones in my ring and that I may loose them if they tried to clean it, they suggested I leave it for repair over the weekend and the repair would cost 100.00
I took it to Johnnie with out telling him what they were going to charge me. he looked at it, said one stone might be slipping, but because of the channel setting it wouldn't come out, picked up a tool, crimped the setting, cleaned it and handed it back to me. When I told him he just saved me 100.00 bucks, He just shook his head and told me to have a nice day. Their customer service is beyond the best. I can not say enough great things about them!”
“First time in Franklin/Nashville area! This store was super cute! Love Love Love the dress I purchased and it was fantastic for our event that night. I received Numerous compliments, I purchased a medium but I think I could of gotten a small, I just had to tie the back tight. Not sure how sleeves were intended to be worn but I chose down versus up on shoulders.”
“My experience at Shane Co in Franklin, TN surpassed all expectations.d with warmth and professionalism. Kenley, in particular, deserves special recognition for her exceptional assistance in helping us pick out the perfect diamond. I left feeling confident and thrilled with my purchase. Thank you, Kenley, and the entire team at Shane Co, for an outstanding experience. I highly recommend Shane Co to anyone in search of top-notch service.”
“We absolutely loved working with Diego to make the engagement ring of my dreams!!! He was so helpful during the entire process & is just a delight to be around! I highly recommend Jared’s Cool Springs. ”
“We had a custom made pearl necklace designed for Christmas! Every step of the process was smooth, the price was fair, and the service was excellent! Highly recommended Tala Jeweler!!”
10AM - 6PM
230 Franklin Rd #11F, Franklin
Jewelry Stores
“Such great customer service! I brought in a JB necklace that had gotten really tangled yesterday afternoon, and it was ready by this morning. I'm so appreciative of the workers' patience- I'm sure it took a lot of time to untangle! I will definitely keep supporting this business!”
“Nikki was absolutely amazing! She took extra time to allow us to try on all the things and make sure my finance and I were 100% comfortable with our choices!! Come by and see Nikki!”
10AM - 5PM
413 Main St, Franklin
Jewelry Stores
“I am a Franklin local and have been going to this beautiful shop since it opened. Philanthropy has always been one of my favorite places to shop. I love their gorgeous clothing and gifts. But what really sets this store apart is the peaceful and worshipful atmosphere, the beautiful prayer chapel and the amazing staff that are so welcoming and kind. I have always been treated with genuine care and the very best in customer service! I highly recommend this shop to anyone!!”
10AM - 7PM
535 Cool Springs Blvd, Franklin
Jewelry Stores
“I have to dote on the brunette and blonde working at 10am 9/5. I walked in panicked needing a pink dress for a gender reveal. They both pulled a total of 7-9 dresses. And I left with a dress that fit and is so comfortable, in under an hour. Thank you, kind employees, for your energy!”
“Greg and Jason were fantastic, Greg helped me pick out a gorgeous opal ring in store, had gotten sized had the ring modified and ready to go within the week. Jason helped my dad pick out a Movado watch he had been searching for. Quick, easy, and friendly service will come here again”
“If you are looking for a taste of the southwest in TN, this is it. The jewelry is unique and really beautiful. The staff is really nice to talk to and very knowledgeable.”
“I had numerous family heirlooms appraised and cleaned. The prices were very reasonable and my charm bracelets looked brand new after cleaning. Customer service is outstanding and quality of work done was amazing!! I wouldn’t go anywhere else for repairs or purchases!! There is a reason why this store has been in business so long… quality work done by a place of high integrity!!”
9:30AM - 5:30PM
348 Main St, Franklin
Jewelry Stores
“I love shopping at Chico's for the styles, fit and personal service. The Main Street store in Franklin my FAVORITE location. If they don't have it, they go above and beyond to find it for you.”
10:30AM - 5:30PM
317 Main St #105, Franklin
Jewelry Stores
“My only regret was that I didn't have more time to spend here. Love, love, love their collection of jewelry and can't wait to return and purchase more unique, gorgeous baubles.”
10:30AM - 5:30PM
2000 Mallory Ln #170, Franklin
Jewelry Stores
“i went in today to get my ring cleaned & he was awesome, let us try on a bunch of rings & was very kind! also he had a beautiful dog in there who was so loving. i highly highly recommend Chris!”
“I went into this location on 1/29/23 to see if someone could repair a link on my bracelet. The employee (Kimberly) was able close the link in order for my charm to stay on. While at the store I decided to purchase another charm for my other bracelet. After selecting & paying for my new charm, the employee offered to put it on my bracelet for me. During this process, she had taken off 1 of my closers. I didn't realize it until the next day when I was on vacation and took my bracelet off. A few of my charms went flying off. I was in shock at 1st because this has never happened before. I thought long & hard trying to figure out why this happened. Once I looked at my bracelet, I realized that she had never put my closer back onto my bracelet after adding my new charm. I immediately called the store and was prompted to come into the store. When I arrived back from vacation, I went into the store & no one apparently had seen my closer. I was devastated! Luckily the manager (Von) heard my story and I ended up leaving the store with a new closer. Thank goodness for a Great manager with Great Customer Service Skills. They will always get my business!”
“Had a great shopping experience at Macy's Today. Shoutout to Shelly who helped find everything and rang my purchase up. Patient, approachable and pleasant to work with. I hope she sees this good review.”
“I have two granddaughters, age 5 1/2 and 12. They absolutely love shopping at Claire’s. AND, I have to admit, I enjoy sharing their exuberance when they receive their gifts…”
“My experience with them was amazing. We were looking for a custom made ring engraved both on inside and outside. The first time I saw their website and viewed their ring selection they had the exact black tungsten ring with silver cross that we had been dreaming of. I was able to customize it to have an engraving on both the in and outsides. They give you the option to have it sent before engraving in order to make sure your ring fits properly, Awesome thing to have, as we ordered a 9.5 and it was too big. Sent it back to them with our paper filled out for changes to have it made a size 9. At that point they engraved our ring and sent it. We had a little hiccup with the engraver not seeing that it needed an outside engraving done as well, but they were quick to email me and let me know as well as intercept the package from usps to have it sent back to them. This did take longer than expected due to usps and instead they went out of their way to make us a whole new ring altogether and express ship it to me. I could not have asked for better communication and customer service. Received the ring back today and it is absolutely FLAWLESS. Exactly what we had imagined and never thought we would be able to find. THANK YOU TUNGSTEN AFFINITY :) You guys are amazing.”
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“Love this store and their personable staff! Purchased and fairly expensive Swiss watch and they gave me a good deal. The manager has delightful personality and was fun talking to.”