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August 2023 by Emma Mickler
Demeca gave my wife an awesome haircut & is the sweetest person. Definitely suggest her for any style hair! Thanks Demeca!
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July 2023 by Malka Nagel
Nice quiet store. Have not been to a pennys in a long time
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October 2022 by Kati C.
This is not the JCPenney of the past . Merch is cheap . Store is dirty ... just go outta business already ..
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September 2022 by J A.
What sort of mall anchor store closes at 7 pm? I can't tell you how disappointed I was. I rolled up to JcPenneys thinking I could hopefully swing in and save the day by getting a suit jacket! The joke was on me! Please reconsider your hours.
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April 2022 by Deborah Childress
Very great prices and very friendly staff.
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November 2021 by Robin Sloan
Ruined my hair...and when I texted the Stylist who did my hair, letting her know that 4 inches of my hair did not curl at all, she never responded back.Service: Balayage
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December 2020 by Alicia B.
The hours say open until 9pm. I guess you can only get Covid after 5pm... this reduced hour BS is completely uncalled for and an excuse for people to be lazy. I drove all the way here only to be greeted by a locked door. Ridiculous. What about the people who work during the day? I guess they don't want clients that can actually afford the overpriced makeup they sell.
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August 2020 by A A.
Sales and merchandise great but only TWO REGISTERS in the entire 2 story floor?? Are you serious? Waited in line behind at least 12 people who were paying their credit cards, making returns and making purchasing.
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December 2019 by Jennifer
Excellent black Friday sale! Bought a puffer jacket for $18!
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July 2019 by Deborah D.
Usually not a bad place to shop but today I had a return and Cheryl made it so ridiculous to conduct. She didn't want to search my receipt for me as I had left it at home, 45 minutes away. Of course, I asked her to please try for me so she made it miserable making me wait while she did other things. She's one of those people who smiles really big at you while they are being ugly with their words and telling you that they don't want to help you with your request. While she was "helping" me, a gentleman behind her asked her if she liked a certain cologne scent that he had in his hand. She snapped at him. No no no I don't like that one at all. She went into talking more about not liking it and after she walked away he remarked on how rude she was to him. This woman is just not a good candidate for customer service
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September 2017 by michael planchart
Terrible service!
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August 2017 by Mahender Voruganti
Worst experience ever had ..My wife and kid were here with an appointment.Half way into blowdry.Lady who was doing blowdry stopped on a7 yr old and made her wait 0.5 hr with other client. After that a new client arrived and she went with her and still made her wait... So my wife left with my daughter half way down...
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December 2015 by Tim Edwards
They always have really good sales in the men's department
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September 2011 by Tee Kravec
Great hair stylist at JC Penny Elizabeth does a great job and you can charge it on your Penny's card! Life is good!
