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March 2024 by brenda castillp
Excellent with good prices and a lot of variety in items, they have Hello Kitty beauties too
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February 2024 by Ashlee Levatino
I wish I had a hot topic like this closer to home, sales everywhere and a bigger variety
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January 2024 by Bethany Susanne Mcgowan
The employees were very helpful and friendly. However, the store is small and cluttered.
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January 2024 by Angie Howe
Such a great place prices are nice we loved it
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December 2023 by Syrena Adams
Staff very friendly. Customer service 10 out of 10!!
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October 2023 by Joey Trahan
Picked up some cool funko pops
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September 2023 by Dylan R.
Hot topic is pretty nice store and in Coolsprings Galleria so good. Staff is awesome at hot topic and staff and help me and go to Al's the staff is pretty awesome the staff is good helping with me today thank you for helping me helping me in the store. Yea yea we will be here at about noon today ok ok thanks yea yea sir thanks bye love Dylan good day today ok
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September 2023 by Amy Rhymer
We live over 2 hours from the hot topic at cool springs in Franklin and come to this one specifically because of one of the salespeople, Greg. He is the most helpful salesperson I’ve ever dealt with in retail, especially Hot topic. He is always extremely helpful with my daughter with recommendations and helping her find exactly what she is looking for. He is kind, knowledgeable and is exceptional with his customer service. The retail industry needs to clone Greg.
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September 2023 by Amy R.
We live over 2 hours from the hot topic at cool springs in Franklin and come to this one specifically because of one of the salespeople, Greg. He is the most helpful salesperson I've ever dealt with in retail, especially Hot topic. He is always extremely helpful with my daughter with recommendations and helping her find exactly what she is looking for. He is kind, knowledgeable and is exceptional with his customer service.
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July 2023 by Amy Hoover
This store is always a fun place for finding good gifts and good deals!
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June 2023 by Wanda Burnsworth
It was crowded and had great associates. My daughter found what she was looking for?
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May 2023 by Zach Bao
Most of the time there are sales there for such a great price. My favorite hot topic place.
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February 2023 by Українська Сирота
Love Hottopic loved the shirts I got. Friendly people.
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January 2023 by Reverend Muffington
Money pit... These used to be kinda cool back when malls were...
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September 2022 by Ray
Really great store, well organized and lots of stuff to look at.
