-
June 2024 by Gloria Harbin
Quite a large selection of clothes. Very clean and well kept, but NOT organized very well. Clothes were sectioned by type sorta (tank tops, long sleeves, pants, capris, etc.) but in the activewear there were a bunch of pajamas (which should’ve been called sleepwear) and not much activewear. The jeans were picked through. The sections were split into very vague sizes and the clothes weren’t in the correct places. Nice selection as I said before, but be ready to have to look through everything for the size you want.
-
March 2024 by L Cardinal
We are visiting the area and stopped at this Goodwill. The store was clean and well laid out. We bought two name brand men’s dress shirts for $5.99 each. The folks working here were very friendly.
-
January 2024 by Kevin Beasley
The excuse used to be you didn't have enough employees to have all your dressing rooms open. I have seen at least 15 people walking around and I have been waiting 15 minutes for a dressing room. Why are the other two still closed
-
December 2023 by May S.
Overpriced. People are bringing their things for free everyday to contribute to society. The manager should think about what Goodwill stands for.
-
November 2023 by IDriveAMopar Too
So…I come up a couple of times a year to Franklin and Murfreesboro, and love to hit the Goodwills there, because I always find some gem to take home with me. I found a Montessori Art Table (at the Franklin Store) last time I came in for $15, once I got the half off ticket price of the day discount. We found a lot of other things but I spent way too much time at checkout and pick up in the back. The employees were atrocious. The man running the register was rude, I had to repeatedly point out pricing errors, then when I went to pick up the table in the back, the men back there were complaining because I choose a rainy day to pick out furniture. The youngest gentleman I dealt with was the nicest, shocking! And he was the only one willing to make sure the furniture was all safely in the back of my truck. I only get to come up here from the rural area where I live a couple times a year, I can’t control what the weather’s gonna be on the day I’m there. Not that it should matter. The Franklin Store’s #135 employees need an attitude change in the worst way.
-
October 2023 by Tony Trombo
Great!
-
October 2023 by Sean Daily
I used to love this Goodwill....... great, friendly staff, and lots of great bargains. But lately, the prices are going through the roof!!!! Apparently, they have a guy who looks up everything on the web, and prices things way too high!!!!C'mon Goodwill!!!!Everything is so expensive nowadays already !!! And now you guys are jacking up your prices?? You would be just as well off buying new stuff!I'm boycotting this place until they lighten up on the prices!!
-
October 2023 by Melissa B.
This Goodwill is awesome! I come here every Sunday. The employees are always friendly. The store is always tidy. The bathrooms are always clean. Best of all, every time I come in I find at least one great deal.
-
October 2023 by Mari Macias
My 13 year old niece had a horrible experience this past Tuesday at this location. The cashier working that night should be reprimanded or fired. Not sure if she has mistreated other customers but it’s not right that she mistreat anyone and especially children. My daughter was visiting my sister and niece and they live close to this location.
-
September 2023 by Bruce Prehn
It was great, everything was clean, very neat lots of stuff to get.
-
September 2023 by Tennessee Loon
Goodwill hasn't been the same since the online shop launched.
-
July 2023 by Kara Monroe
Visiting the area and stopped in, staff very unfriendly and our cashier was male and very rude. Two women employees walking around talking about signs that were hanging in window while the line to check out just got longer and longer. We did find a few nice items. I’m glad i don’t live in area to frequent this place often.
-
June 2023 by Pam Parker
Great selection
-
June 2023 by Tammy Smith
Clean and friendly
-
June 2023 by Rick Martin
Never know what your gonna find
