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February 2024 by Melissa Argo
I had major oral surgery on Jan 10th and my oral surgeon called in a prescription for a liquid pain medication for me as I could not swallow pills due to severe swelling. My husband went to pick up my script and got home with 2 bottles of generic liquid Tylenol which is NOT what my doctor called in. The pharmacist decided to change this without my doctor's or my knowledge. My surgeon had to call said pharmacist to see what was going on. Pharmacist lied to surgeon but then suddenly 'found' what we needed. What I got this time was half the amout prescribed and it did nothing for me meaning that it isn't what it is supposed to be either. So now we are having it tested to see exactly what is in the bottle. CVS just made a huge mistake that is going to cost them dearly. Do Not trust them
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October 2023 by Brian B.
I've been coming to this pharmacy for over 18 years. Today after my wife had minor surgery and was taking her home I was told I would have to wait one hour for her medication. Instead of filling the RXs for those waiting they filled them in the order they come in. This use to be a first class pharmacy but now it's a complete mess. I am sess so
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October 2023 by JeanneM L.
very incompetent people, no communication I just moved here but I'll find another place that excepts my insurance.
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July 2023 by Brooke T.
This is the worst pharmacy I've ever used. Poor customer service and very unprofessional. Takes forever too.
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April 2023 by Google user
I regularly receive nothing but the best customer service from the staff and pharmacy staff at this CVS location on Liberty Pike and Mallory Rd. Friendly, professional and helpful are my 3 key words for this store! And I’m grateful that the pharmacy staff now get a lunch break even though I have to remember that they are closed for that timing each day!
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April 2023 by Liz Johnson
I regularly receive nothing but the best customer service from the staff and pharmacy staff at this CVS location on Liberty Pike and Mallory Rd. Friendly, professional and helpful are my 3 key words for this store! And I’m grateful that the pharmacy staff now get a lunch break even though I have to remember that they are closed for that timing each day!
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February 2023 by Bevil D.
This pharmacy is the worst, rudest pharmacy I've ever been in. The guy in charge can't communicate anything except what a jerk he is. The counter staff has one girl that's miserable and ready to fall asleep. Another that's inept and condescending. And a guy that's better suited to play video games his entire life.
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February 2023 by Joe Anton
I had an issue with customer service, but the pharmacist took control right away and handled the entire situation gracefully. Thank you so much.
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October 2022 by Matthew C.
Terrible pharmacy. Young girl at the drive through window may have been the rudest employee I've ever come across. How this girl has a job where she has to deal with people is amazing to me. Whoever is running this clinic needs to get fired.
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September 2022 by Laurel B.
This is the absolute worst pharmacy out there. Super unhelpful, condescending, and they even talk about you to other pharmacists. #knowyouraudienceI will be contacting the manager of this store. Save yourself some trouble and go to the CVS in Target, exceptional service.
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September 2022 by Mike
Friendly pharmacy. Fast service. Nice people
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May 2022 by Jennifer M.
Don't go here if you want customer service. Horrible experience!It would not accommodate me for an earlier Covid test though I got there as soon as they opened and they didn't have another appointment scheduled for 30 minutes.
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May 2022 by Alan Brashier
Very nice employees, they could come down on their prices just a little bit
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February 2022 by Olivia B.
This rating is for the photo services. I used the app (great experience) but the photos that I picked up were the wrong size - and they forgot to give me 20% of the photos I ordered. The color is off too. It looks like they printed with a sepia filter on. Fine pharmacy and convenience store but the photo services are truly awful.
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December 2021 by Brian C.
Great pharmacy, always helpful even though they are always super busy. Don't think I have ever waited more than 5-10 minutes for my scripts.