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September 2023 by Rostell
Stephanie was amazing, she’s supposedly in training but she’s definitely a pro! I came in the last 5 mins of her day and she got me squared away quick with a positive attitude. Thank you chase!
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June 2023 by Finny Cherian
My daughter started a student account with this Chaae bank. In couple of weeks, we noticed some unauthorized transactions and reached out to the branch for help. They referred us to the fraud claim department. We were told that at the branch do not have any way of seeing what happened. We were initially refunded the money and then took the money back denying the claim. We were told that the fraud company was able to provide documentation to support that we made the purchase.We asked for a copy of it snd was mailed to us. It was a sheet of paper that has two rows of information as it it was made in some excel sheet. We produced an affidavit and also police report. Chase bank do not honor any of these legible documents that their customer provided to support the claim. They believe that thedocument provided by the theives are more legible. Unbelievable!!! Not sure what they mean when they say they put customer first!!! So if possible, please do not bank with Chase.
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January 2023 by Nate
Not your typical bank feel. The banker who helped us was nice. However, it feels very sterile. They also have some private client banker who is a total goob. As a prior review has said, this is the bank you get when the hebrews run it. Very weird. They also don’t really want to open accounts in person unless you have a business or have a lot of money.
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January 2023 by Laverne Burgess
Have always encountered great service. Wish there were more in Tennessee.
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December 2022 by Isaac LaFond
Mina was very helpful, personable and professional. Breeze calling and scheduling appointment for same day. Great service.
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December 2022 by Susan Fan
Always very friendly and efficient services. It’s such a pleasant experience!
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September 2022 by Brandon
don’t waste your time, some managers with an ego wouldn’t let me deposit a check into my account even if it’s under my mothers name, even though she endorsed it. He stated “it’s not her signature” because I suppose he knows my mothers signature?? ?Went 10 minutes down the road and the manager at that chase did it no issues. Save yourself the time and stay away
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August 2022 by Brandon Rizqallah
don’t waste your time, some managers with an ego wouldn’t let me deposit a check into my account even if it’s under my mothers name, even though she endorsed it. He stated “it’s not her signature” because I suppose he knows my mothers signature?? ?Went 10 minutes down the road and the manager at that chase did it no issues. Save yourself the time and stay away
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August 2022 by Grizz Man
Would not let me deposit cash into my wife’s account got to love the hebrews running the banking system!!!
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July 2022 by Jeff Swayze
I have went into this location now 2 times trying to open an business account. I watched 4 people sitting around both times not doing anything. I was told told I had to schedule an appointment and come back. aid is that, and the manager goes out and smokes but told the one guy that was working I guess to hurry up….the another guy came over and said you know your not suppose to be here until 3:15. it’s now 3:07 and I have never felt such a lack of customer service. Please keep in mind only one of the employees had a customer and no one wanted to help me. Very disappointed in this location and their service on all accounts.
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November 2021 by Pvt. lunchbox
Now I don’t have to drive all the way to Nashville. Super friendly staff.
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November 2021 by Nilesh Dharmadhikari
Wonderful experience at this new branch. Welcoming staff who helped me with my ask. I was in and out in 15 min!
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November 2021 by Victor Donald
Had a great experience with helpful staff.
