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December 2023 by Marcia Jones
Today while out shopping I stopped by this Charlotte Ruse and was appalled at what I saw. As I was shopping I saw a group of employees snickering and pointing at another (employee I assume, she was folding clothes and stocking) and it broke my heart. I could even hear name calling that I don’t care to repeat. I lost my sister due to suicide because she was bullied so harshly in high school. I definitely do not want to shop or go near a facility that condones this blatant bullying and mistreatment.
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October 2023 by ccjn cn
I've never had a great experience here but the prices are nice
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August 2023 by Nina and Tyler “jokers wife” BULL
Had a great sale going on!!! Found some shirts for work!!!!
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February 2023 by Ashley Tucker
I visited this establishment on 1/26/2023 around 7:15 PM. I was looking for a Sailor Moon shirt for my daughter. I found a larger size and was going to let her grow into it. There were no employees in sight. I could have very easily stolen it, but obviously didn’t. We waited what felt like 5 minutes, but it could have very well been 2 minutes. My friend inquired with the store associate, she said her name was Elizabeth, if they had any other sizes (asking for me, for my daughter) and the associate said, “you may be able to find plus size clothing on the website”. First off, we were not asking for ourselves, and if we were, you don’t know our size. This was probably one of the most offensive things I’ve ever hear said to someone directly in front of me. As I waited for Elizabeth to take the security tag off, I couldn’t purchase something at an establishment knowing they treated customers this way. I told Elizabeth I changed my mind, and I left the store without buying anything. This interaction can be verified by checking your security cameras.
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January 2023 by J M
On Sunday I went shopping and when I was going to pay the two cashiers were on their cell phones and they got angry because I interrupted them They didn't even speak to me just to tell me how much it was to pay, that bothered me a lot and despite that I was kind but they go as if they don't want to work they should evaluate the Behavior of your employees through the cameras, yesterday I went back to that store and there were two different girls and they were kind, IT SHOULD BE HIGHLIGHTED THAT I LOVE YOUR CLOTHES, THEY ARE AFFORDABLE AND OF GOOD QUALITY.
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December 2022 by Jun Medina
On Sunday I went shopping and when I was going to pay the two cashiers were on their cell phones and they got angry because I interrupted them They didn't even speak to me just to tell me how much it was to pay, that bothered me a lot and despite that I was kind but they go as if they don't want to work they should evaluate the Behavior of your employees through the cameras, yesterday I went back to that store and there were two different girls and they were kind, IT SHOULD BE HIGHLIGHTED THAT I LOVE YOUR CLOTHES, THEY ARE AFFORDABLE AND OF GOOD QUALITY.
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December 2022 by April Forsythe
Alit of different clothes.. from casual to dressy
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December 2022 by Latoria Wynn
Great place and great prices. Great staff
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October 2022 by Shante J.
My husband and I went into the store I love shopping here. The experience I had last night walking in was not it for me. First not one employee greeted us I brushed it off. I found a few items I wanted to purchase I proceeded to the checkout. The girl at the counter never acknowledged me never made eye contact. Then she started talking, I noticed she had her AirPod in having a whole conversation. I was so confused and irritated then she says to me cash or card I said you know what you can keep it I don't want nothing here and walked out. I think it's very rude to not acknowledge a customer who is spending money in a store that's helping you keep a job. Every time I go in this store the cashiers are usually nice but the girl last night I wish I seen her name tag ruined it for me.
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September 2022 by stephanie d steele
Daughter wanted to do a simple return. Was told by the cashier that she could not do it and the manager was on break and to come back in 30 minutes. My daughter refused and asked for the manager. The manager came and told her that she was not to so as she was not clocked in. My daughter told her to clock in because was not going to wait 30 min. She did and assisted my daughter. She wasn't happy about it. The cashier was not loud and neither was my daughter. No other customers knew what was going on. It is a teachable moment for xusto.wr service that could have been handled different.
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July 2022 by JaQuita Stewart
I haven’t shopped here for a a while but I decided to go in. I asked one the staff about plus sizes and I was told that those sizes are only online. My issue wasn’t so much that they didn’t have my size but the way the associate told me was extremely cold. It almost seemed liked she was bothered that I even asked her about plus sizes. I don’t expect anyone to cater to my size but don’t treat me like im less than. These employees need more training on customer service for ALL customers. I will not be returning online or in store.
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July 2022 by Jesse Tarbuck
The manager of this store is quite possibly one of the rudest people I have ever met, and in no way shape or form should be in a manager position let alone In charge of customer service for this store. I was called out of my name for walking into the dressing room and upon checking out, which I should have bought nothing bc of the way I was treated, she continuously rolled her eyes and had an attitude the whole encounter. Will most definitely not be back!
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July 2022 by Marko U.
The clothes are made horribly and I'm pretty sure they use slave labor to make them anyway. The music is so loud and the store is constantly cluttered. Don't shop here for the love of Christ!
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June 2022 by FAITH MZCHARMYNNE READUS
Great selection of clothing, shoes and accessories.
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February 2022 by Amy Strength
Store hours say 8 PM. At 10 minutes till 7 they pulled their gate down! I just drove 45 minutes to get here!
