7:30AM - 5:30PM
244 Seaboard Ln, Franklin“Joseph Wells who evaluated my car was courteous, knowledgeable, and professional. Above all else, he displayed incredible integrity in the assignment and recommendation for my cars repair. It would have been easy for him to tell me your car needs to be painted. Instead, he evaluated the situation, made the repair and I was on my way home. It’s rare to meet someone who displays such integrity as it relates to generating sales for his company. But he did and I have a feeling it’s just how AW Collision operates. If I ever need a collision repair in the future, I would definitely return to this business. And, I have no reservations in recommending themSincerely,Mark P”
7:30AM - 5:30PM
1543 Columbia Ave, Franklin“If you find yourself needing repairs done to your vehicle, this is the place to go. Ask for Rodney! He’s extremely thorough and transparent. This is definitely the best experience I’ve ever had. They also cleaned my car so well before they gave it back to me that it looked like a brand new car again!”
9AM - 5:30PM
201 Beasley Dr # D, Franklin“Owner Steve Parrish and his dent team completely removed even the tiniest trace of over 450 hail dents from our metallic white Honda CRV. He has a ton of experience, and so does his main helper Jarrett. He also can get cracked windshields replaced with the electronic calibration that is often required. HIGHLY RECOMMENDED! He takes a lot of pride in his work, and the results are amazing.”
7:30AM - 4:30PM
102 Century Ct, Franklin“Been coming here for years mainly to take care of multiple body damage events too small to claim with insurance but still important enough to get done out of pocket. They do excellent work for a reasonable price, and are good and honest people. Highly recommend.”
“This review is specifically for Tony! He is an ANGEL. My little sister and I brought in her car that had run into a pole five minutes before the shop was set to close. We were thinking that we'd just leave the car there overnight and have it looked at in the morning. But no...Tony came out, regardless of the fact that it was now past closing time, and personally problem solved until we figured out a solution for her to be able to take the car home that night. He then proceeded to do some car wizardry magic and got it in good enough shape to last her so much longer without needing to spend a ton of money on a repair. It is so clear that Tony and Brown's Body Shop truly care about the customer and are not at all in it just for a profit. I was amazed at his level of care and thoughtfulness in providing her with a "make the best of it" solution, rather than pushing a really expensive repair. Tony is a fantastic person! Give him all the raises. Thank you Tony for saving the day! :)”
8:30AM - 5PM
1125 Harpeth Industrial Ct E, Franklin“The only bad thing was having to wait 6 weeks to get it fixed. It was worth the wait! This place had the best reviews and I can see why. My car looks like new. Glad I chose Crestwell's.Services: Steering & suspension repair”
“Amazing service, all the staff was very professional as great people to talk to. Would definitely recommend bringing your vehicle in for quick and reliable workService: Auto engine diagnostic”
7:30AM - 5:30PM
1124 Murfreesboro Rd, Franklin“This collision shop treated me as a friend. My car was damaged by a particular carwash. Though the carwash committed to fixing my car on their dime, I was having a little trouble getting things set up through the carwash to get the ball rolling to fix my car. Roger Gunther, the manager, of Cool Springs Collision stepped in and helped me with the footwork to get things moving. Roger went above and beyond to make sure to get my car fixed. When I finally got a date set for the repairs, Roger even paid for my rental car up front while we waited for an answer from the carwash to pay for it. Well, we finally got it all done with Cool Springs help. Donna, the receptionist, is an absolute sweetheart who, with her care and concern, also helped in making my very frustrating experience run as smoothly as possible. I love these guys for the care and concern they showed me. They also did an excellent job on my car.
Thank you so much!
Leslie Martin Powell
Satisfied Customer”
8AM - 5PM
340 Mallory Station Rd, Franklin“Wonderful experience. Brought in my car to assess some damage, and Jay helped me. He was punctual, helpful, transparent and kind. Same goes for the technician that worked on my car. I have not had any problems since, and will definitely give them a call if I ever need a body shop.”
“Has a 2 year old warranty issue. No hassle from them. They will take care of it next week. Good to see that a warranty is still a warranty. Let you know how they do.”
8AM - 5PM
3975 Carothers Pkwy, Franklin“Can’t say enough good things about my experience. I needed small area painted from a two year ago repair. Not only was there no pushback, they made me feel I was the most important customer ever. I was leaving town next week for a month, so it was schedule now or in a month. They got me in the next day! The staff was awesome and knew me by name. When I picked it up after three days, they had it plugged into a sensor checking to make sure no codes were showing, even though they were only painting a fender ding. Great experience!”
“The staff was very helpful, making a difficult situation easier. One of the staff - I didn't catch his name, sorry! - helped me empty my totaled car and was very helpful with information on handling the insurance claim.”