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October 2023 by M H
I just moved here from out of state and had some problems with my car. A co-worker suggested Bobby’s Automotive and they were fantastic. They got me in right away and were able to fix my issue and also work on a few other things I needed. The whole experience was wonderful and I’m so happy I have a new car shop that I know will treat me right and make my car run like new.Services: Exhaust
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September 2023 by Deana Powell
We found Bobby's through a reference from another auto garage that wasn't familiar with working on turbo's and our daughters car was pulling some codes saying it was having issues. With us being on the other side of the country and she is new to the area and knows very few in the area - it was so nerve wracking that she was having car issues and we couldn't be there to help her or make sure she wasn't being taken advantage of, etc. They took such good care of her car, took the time to make sure everything was good, fixed up, etc. They made sure to stay in contact with my husband to talk things through and just went completely out their way and went above and beyond. Nothing like what happens on this side of the country. Our daughter has found her area Auto Service and will always recommend Bobby's. And we can't thank you enough!!!
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June 2023 by Mark L.
There was a day I did. But last two times, and major expense, I had to go another location after Bobby worked on my vehicle. First time was when he changed the condenser in my truck. Didn't put truck back together correctly and had to take truck back to get put together properly. Eventually took to another location to fix what Bobby's could not figure out.Then the engine they put in my son's vehicle. $8000 to find out later they did a bunch wrong and we are redoing the entire engine again. Redoing heads, etc because Bobby's didn't take the attention to detail seriously. And they lost a customer who used to brag on the service Bobby provided. Never again. Save yourselves a ton of frustration and money, pay more somewhere else but get it done correctly........
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May 2023 by Billie Frank
I was very grateful to find this shop and the fact that they were able to help me out the very next day for an overheating issue, unlike all the other shops in the area which had no availability for several days and some over a week out, and they were the best priced in town as well. Very respectful and genuinely nice people. Highly recommend and will definitely be back should another issue arise. Thank you.
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November 2022 by Joe Miller
Need any car or truck repair take it here. Had my 16 Sierra worked on, they did a great job. Thank you guys for your support
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September 2022 by Keith Gordon
Great experience, knowledgeable mechanics especially for older cars
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December 2021 by ThisOneGirl
Nice guys and fair prices! They got me in and out with all new brakes in one day. Very happy because I’d never gone there before but my usual car place couldn’t fit me in for three days and I had an upcoming road trip so I had to get the brakes fixed in 24 hours. Grateful that Bobby’s Automotive took care of me!
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August 2021 by Paul Combs
I have referred several friends and family members to Bobby. He does outstanding work, communicates well and above all, is honest about what your car does and does not need. If you take your car to him you will be treated well and you will save money, especially compared to dealerships. In short, this is a shop you can trust.
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May 2021 by Audrey Bell
Good people.
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April 2021 by Andy Doute
Bobby's is awesome, honest, reasonable pricing and quick service which is hard to come by these days especially in automotive repair. I would recommend them to my grandmother
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October 2020 by Lee ODell
I’ve been using Bobby for years (10+) for our automobile repairs. Bobby is the best. Bobby knows his stuff and will repair what needs to be repaired and nothing more. He’s honest and dependable. Highly recommend Bobby.
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September 2020 by Marty Carson
The is quite possibly the best automotive repair shop I have ever been in. Don't judge on the looks. A true mechanic. Very fair pricing.
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February 2020 by Jackson Parker
Bobby has been in business a long time for a reason. He is honest , trustworthy and knows what he's doing. Highly recommend.
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January 2020 by Pebe S.
DO NOT GO HERE, I SHOULD HAVE SUED THEM!!!!! If I could give Bobby's a negative 10, I would!!! BIGGEST DISHONEST RIP OFFS OF MY LIFE!!!!!!!! A couple years ago a friend told me she had been to Bobbys Automotive in Franklin and thought they were honest , AND BOY WAS SHE WRONG!! I took my 2 vehicles (2011 Toyota Sienna and 2008 GM work van) in for minor repairs ( gas gauge not working on GM, plus a tune up and the Toyota was pulling to the right and I wanted the tires rotated and balanced, and an oil change ).$6000. LATER, see bills below, both cars had the check engine lights on and drove horribly!! I now know that this was highway robbery but the worst of it is, me, being a single female and not knowing better ,I paid the bill first, then I showed it to a couple of my male friends . One told me to sue Bobby's in small claims court, and the other told me to stop the credit card payment, and try to get my money back by disputing my bills with my credit card company. When I took the Toyota in to be repaired somewhere else, after Bobby messed it up, the other mechanic told me that my Toyota didn't even have a rear differential,(which Bobby claimed to have replaced) and told me that there were tool marks on the the rear axle, (Which was still the original part) and it looked like someone had tried to unscrew something and had stripped all the screws out of this part, and bent up the bottom, and then just given up and left the old part on (because there was nothing wrong with it) BUT STILL CHARGED ME $1150 for a part they never replaced plus 666.labor. My check engine light was on in both vehicles (neither had a check engine light on before I took them in). The reason I am writing this review today is because I finally got the check engine light off in the GM today, 2 years later, and the great mechanics that finally fixed the GM told me, that Bobbys, apparently, in an attempt to put my van back together after they had messed it up putting the new fuel assembly in, just cut electric lines going to the fuel assembly and that all of the sensors and other things that they charged me over $1000.for, were unnecessary attempts to fix what they broke. I hate writing this horrible review, and had they given me some of my money back I wouldn't have written this, but after finding out that this was all very intentional, I feel like I need to warn other women in particular STAY AWAY
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January 2020 by Jessie Eisenmann
The only place I'll take my car. Always a great job, friendly service, and fair price.
