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March 2024 by Kayla Wright
From someone who has been to 7+ Banfield pet hospitals across 4 different states, this is a wonderful place to take your pet.We came in today for a comprehensive exam, vaccines, and an opinion on some skin growths. The front desk staff, vet tech, and Dr. Rubenstein were all very kind, knowledgeable, and professional. The building was clean and calm.Also, I ended up calling them several times over the course of getting the appointment scheduled and completed, and they always answered promptly with a helpful attitude. Trust me when I say that this is not always the case at other Banfields.
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March 2024 by Nima Dadgar
I HIGHLY Recommend them for anyone that’s looking for the best pets care team!!!
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March 2024 by Karen Braswel
Best Vet Ever
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January 2024 by Sara Lehman
Great vets and service
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November 2023 by Michael Bingoff
One of the best pet hospitals I've ever been in. The staff was amazing and so were the doctors. They went above and beyond for us and our dog. I cannot recommend them enough.
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November 2023 by Alyssa Kennedy
They're super nice and understanding about pricing and helping our cats. They answer their phones and always have availability even on odd days of the week like Sunday. They take their time and really keep us informed. Love this place and glad to have found them!
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October 2023 by Jaidan Whorton
They always take great care of my pit pup,I have him on a puppy plan, who is crazy but they never tell me about any issues they face with him even though I know they must have them lol 10 stars
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October 2023 by Kelly Lloyd
Wonderful! Very respectful and they loved our dog! I did everything in their power to help us and keep us in the loop as to what was going on with him, and he came out all smiles!
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September 2023 by Angela Hart
Today the staff at Banfield helped our senior dog cross the rainbow bridge and I will forever be grateful for their kindness, professionalism, and support. He had been a client there for over 15 years!! Thank you to all that cared for him ❤️
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August 2023 by Lisa Caswell
Amazing staff! They really were helpful and attentive to our pets. The best Banfield location by far!
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August 2023 by taylor nolan
THE BEST THING EXPERIENCE!My achsound was super sick and they took him in right when I got there! Amazing people and great care! so thankful for them!
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August 2023 by chad stubblefield
Both of my dogs have health insurance lol. I use Banfield for sure.
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August 2023 by mika atkins
This facility completely and utterly neglected the well-being of my dog. He was brought in with clear signs of not being able to breathe. No tests were done. We were just sent on our way with medication. Later to be rushed to the hospital fighting for his life. He is now in intensive critical care. I would never trust these people with my pet. They showed absolutely no concern when he was clearly in distress and still don’t feel that they have done anything wrong.
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June 2023 by Chandra Binford
I’ve been to 3 locations already over the last 8 yrs and will not bring any negative attn to those locations. The experiences have not been great. My 4th and final try was the Franklin on Murfreesboro Rd location and I could not have asked for a better staff. Dr. Rubenstein and the Manager (extremely sweet ladies) heard my concerns and put my mind and my dog at ease.
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February 2023 by Erika Dean
Our cat Smoky has been coming to this office for years. The staff here have been incredibly caring and have always gone above and beyond to take the very best care of our sick little FIV+ buddy. On multiple occasions, they have saved his life. They were even recently highly praised by Blue Pearl’s ER staff for their keen observation and quick response when his sensitive system had a near fatal reaction to a medication during surgery. We can never thank Dr. Gilliam, Dr. Rubenstein, or any of the other staff who have cared for our Smoky enough. They are truly a team of angels.
