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October 2024 by Jalen D
I stopped by just to see what they had in store & ended up leaving with a new addition to my collection. Chris greeted me immediately upon walking in & let me check out a couple of firearms & Joe was far more than helpful with my purchase. Hands down the BEST place in Franklin to purchase firearms from. They made me feel welcomed & i will be returning for future purchases. Thank you Chris & Joe you’ve jus gained new customer????
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October 2024 by Brad Johnson
Knowledgeable and helpful group
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September 2024 by Case Griffith
I would never go anywhere else in Franklin besides Arms and Ammo. I got my first hand gun here and they were extremely helpful, informative, affordable, and knowledgeable. Highly recommend!
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April 2024 by Scott Carter
Chris was absolutely amazing! He knows what he’s doing and is SUPER friendly on top of it all! 10 stars if possible
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January 2024 by Alejandro Rengel
Great Experience, Quality, and Communication!I bought my dream firearm through Arms & Ammo, and I could not be happier with the overall process, communication, and quality of the purchase. The entire staff that helped me throughout the process was kind, professional, and communicated quickly both through text and email. They upheld honesty and integrity with the details and quality of the firearm, as well as the purchasing process.Mr. Darnell (the owner) and Derek also demonstrated exemplary customer service. Mr. Darnell was kind enough to grant me special conditions for my purchase due to my circumstances, which was greatly appreciated, and helped to build my confidence in this shop for this purchase.From the time that I submitted payment, the gun was processed and shipped within 1 business day, and they provided all of the necessary shipping and tracking information.As for the gun itself, Mr. Darnell and Derek were kind enough to send me pictures and videos, prior to purchasing, which helped greatly to check for any damage or mishandling upon receipt from the FFL. The quality of the gun was exactly as described in the listing and as seen through the images and videos. The gun was listed as "never fired", and upon inspection of the barrel and slide, I was able to confirm that this was accurate.All in all, I highly recommend this shop! I will keep them at the top of my list for future firearm purchases.
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January 2024 by Michael Manter
I recently had the pleasure of visiting Arms & Ammo, and I must say, they exceeded all my expectations as a first-time gun buyer.Walking into the store, I was immediately impressed by the extensive selection of firearms, accessories, and the overall layout. Chris Darnell, the owner, and his team demonstrated unparalleled expertise and professionalism, making my experience both enjoyable and educational.As a first-time gun buyer, I had numerous questions and some apprehensions. Chris took the time to address all my concerns, patiently guiding me through the available options and ensuring I felt confident in my decision. His commitment to safety and education was evident, creating a welcoming atmosphere for both seasoned enthusiasts and newcomers like myself.Arms & Ammo not only offers a diverse range of firearms but also provides top-notch customer service. Chris's passion for what he does is contagious, and it's clear that he and his team genuinely care about their customers.The personalized attention I received, coupled with the shop's commitment to safety and education, sets Arms & Ammo apart in the industry. The entire experience was smooth, and I left the store feeling well-informed and excited about my purchase.If you're a first-time gun buyer or a seasoned enthusiast, Arms & Ammo is the go-to place. I can't recommend it enough. Thank you, Chris, and the entire team, for making my first gun-buying experience exceptional!- Michael Manter
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December 2023 by LeeAnn
Always friendly and knowledgeable - and very fast service!
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December 2023 by Walter Bruce
Great service and stock. Perfect awareness. Awesome !!!!!
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December 2023 by Matt Umland
First time shopping here and I had a great experience. Will be visiting again!
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November 2023 by Brian Baker
Its rare in this day and age to find a gun shop and owner like Chris and his team. I have bought six or seven guns from them and I LOVE the CUSTOMER SERVICE, KNOWLEDGE, HONESTY and INTEGRITY I get every time with Arms and Ammo. I will not shop anywhere else. If you are in the market I would highly recommend you give them your business!
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November 2023 by Ella Ingram
Absolutely loved it the people in the store where so kind and so helpful and I highly recommend best service in town and excellent prices definitely would come again
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November 2023 by Joshua Conner
Nice Gunshop,very Friendly,only thing negative is no Layaway,but all around Great!
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November 2023 by Jason
Friendly, knowledgeable, and very helpful!
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November 2023 by Rj The red
A ok place with good company
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August 2023 by Patrick France
Great customer service and very knowledgeable. Came here for my first rifle and will definitely be coming back in the future.