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February 2024 by Thomas Cole-Hickman
Quick & Professional, & Friendly
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February 2024 by D T
I've been using Discount Tire for years. They are always consistent, honest, timely, and incredibly customer oriented. If you find yourself in need of a tire, this is the place to go. From personal experience, purchase the lifetime warranty. It is SO worth it. Thank you to the entire team for all you do!
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February 2024 by William Tucker
Great experience, Colton and Ben checked me in and the installers were efficient and professional. I bought a set of Michelins for my truck, price was reasonable and I was on my way in about 30 minutes once they pulled it in. I highly recommend this Farragut location, again, clean, professional and efficient. Best tire buying experience I've ever had.
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February 2024 by Jason W
Stop your search for the best service and prices right now! You ain't gonna find better! These gentlemen here are without question the best! I have dealt with about 6 different tire shops around here and they absolutely destroy the competition! Service, quality products, wait time, efficiency and down right just nice people! I will never use anyone else!
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February 2024 by Rachel Grubb Friedman
Great service, very helpful. Thanks!
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February 2024 by Steve Chap
Absolutely awesome dudes !!!
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February 2024 by Noah Brayden
This message is for management: --> Want to tip my hat to a young guy by the name of Nathan who helped me today. Seems like good attitudes are difficult to come by these days. Apathy and disregard are a lot the norm. --> But I am here to say that this guy totally represented Discount Tire well. Good attitude. Professional. Cordial. Upbeat. It's not my business what the number is, but whatever he is being compensated he is worth every penny (and probably more). Nathan reminded me of the version of America that existed a while ago. You guys have a good one. Keep him around. God bless :-)
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January 2024 by Jjj Bodily
If you think you getting a good deal think again, their tires is defective, it only last quarter the life of what supposed to last!
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January 2024 by John M.
I would give this place less than one star if I could. Over the course of three tire rotations these incompetent miscreants have managed to destroy three hub/bearing assemblies on my VW, all due to egregious misuse of impact wrenches. Here's a quote from my trusted mechanic who discovered the vandalism this afternoon-"Yeah that's crazy. Show them that picture, I literally couldn't even unscrew it with my impact. I had to use a breaker bar and it just stripped out the rest of the way". The first time management didn't cover the cost of replacement. The second time they had Christian Bros do the repair, swapping out OEM for aftermarket. I'll present a photo of the damage tomorrow morning to see what they say. I wonder if I should file a police report...??? I'm obviously never going to back there and neither should anyone reading this.
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December 2023 by K.A Jordan
Ripoff Tires, that’s what the store name should be, I bought set of tires from this ripoff company and the salesman recommended a set of tires with 60000 mile manufacturer tread warranty and he also sold me $84 insurance, I went today to do tires rotations and the salesman told me he cannot the rotations due to safety because he said the tires treads worn out, the tires did not reach 20000 miles yet and supposedly it should last 60000 miles, so he tried to sell me new set of tires , my tires still new but I am sure they sold me defective tires, I only drive in the city of Knoxville so there’s no reason to wear out in 1/3 of the life time. Worst tires, Worst salesman and worst tires store I ever dealt with.
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December 2023 by Stevie Hitch
I will forever do business with Discount tire. Got 2 tires replaced while in Birmingham AL on a Saturday. Sunday was making the trip back to Knoxville TN when I ran over something while on the interstate. Took my car in on that Tuesday. The Salesperson (Conner) went above and beyond and I am highly satisfied with the way this company has treated me and my family. A big shout out to the Knoxville (Farragut) and the Alabama (Birmingham) stores!
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November 2023 by Larianne Gladding
I’m not one to do reviews often but this place tried to screw me over not once but twice so I thought it necessary to share my experience. First time, I came in with a fast leaking tire valve and they brought me back and supposedly fixed all the valves and rotated the tires. Once done, I asked the guy before pulling out of the bay, so all the valves have been replaced now right? And he said yes, everything has been replaced. I left and just drove around the parking lot to make sure the leak was fixed. Sure enough, started leaking fast again. Pulled back up, guy came out and checked and what do you know, valves weren’t replaced at all. Only tires rotated. Two weeks later, I got a nail in my tire and went back up there to get it patched. One of the sales guys came out and looked at my tires and said all your tires are separating on the inside. We can’t touch these tires anymore for safety reasons but I can get you a good deal on a new set and rims for $1,500. I said but these tires aren’t even two years old and I was just in here two weeks ago getting my tires rotated, why did no one say anything then? He said I guess they missed it and the best he could do was put the spare on the one with the nail. Next day, took it to a local auto shop and ended up being my alignment was off but tires were fine. Got the alignment fixed and went to another discount tire and they fixed it with no questions asked. So this discount tire definitely tried to pull one on me TWICE so buyers beware and get second opinions.
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October 2023 by Sedona Harrell
Truly the kindest, most helpful people. I love that their tires are so afforable as well. I've now been here 3 times, once to get new tires, once because i had some damage to one of my tires that they inspected for me, and another time because of a screw in my tire. When I found the screw in my tire, they let me come in without an appointment and patched my tire for me within about an hour and a half (which I feel isn't too crazy of a wait time, there were about 5 or 6 people in line ahead of me). They also aired up all my tires without me asking; I'd noticed my front two tires needed some air since we had a cold snap a couple weeks ago but hadn't gotten to it yet. Genuinely such helpful and polite people. I'll definitely be a very happy long time customer. Thank you guys!
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October 2023 by Adam Rockwell
ABSOLUTELY STELLAR SERVICE! I bought some 37 inch tires for my Jeep from this location. I started having some issues with the tires at around 1000 miles and I reached out to the store manager, Jim. Without any hesitation, he cross rotated and balanced my tires (yes, he was out there doing the work himself). When that didn't solve the problem, Jim ordered me a new set of tires, and got them installed all in the same day! If you want great customer service before AND after the sale, go here.
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October 2023 by Adam R.
ABSOLUTELY STELLAR SERVICE! I bought some 37 inch tires for my Jeep from this location. I started having some issues with the tires at around 1000 miles and I reached out to the store manager, Jim. Without any hesitation, he cross rotated and balanced my tires (yes, he was out there doing the work himself). When that didn't solve the problem, Jim ordered me a new set of tires, and got them installed all in the same day! If you want great customer service before AND after the sale, go here.
