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January 2024 by Christine DiMauro
Whenever I need thing which other drug stores could suppl, I choose CVS.
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December 2023 by Tammie Ball
When you are sick and trying to find a clinic,doctor,nurse practioner to go to,so that you can get some medication to start feeling better...one is NOT THINKING about an appointment on line.We went to the Minute Clinic on a Saturday,about 1pm. It took us till about 3 pm to see the doctor. It was NOT THE FAULT of the doctor,nor ours for not doing the scheduling beforehand.It was the NO SHOW OF HIS helper!!The doctor had to do all of the work!Medication, blood pressure, temperature pulse,drug allergies etc...then ask the questions of...whats wrong,how long,have you been around other people that's sick?So THANK YOU to the NO SHOWS for Work, appointments but especially to the impatient Dad of the little boy who needed a physical, he was in his dirty baseball uniform, about 10-12 years old, had climbed,laid and jumped all over the counter to check in. Because you,Dad were to impatient to stand or sit with him. You roamed over the store talking and complaining about the wait...lol
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November 2023 by d b
My dad went to pick up his prescriptions today and the lady at the pharmacy counter was determined on being very unhelpful. My dad is 83 and was having trouble hearing so he called me to speak with her and she refused to speak with me and I could hear her repeatedly telling my dad to call his doctor because they don't have his prescription; she wouldn't even let my dad speak and kept speaking over him. He told her to check the computer to which she said she did and there was nothing for him to pick up. So then he showed her the text messages from CVS that showed they were in fact ready to pick up. At that point she went back again and MAGICALLY found the scripts. Which means, she just couldn’t be bothered to look properly the first time and also it means that it was in the computer and she never looked to begin with. What should’ve taken a few minutes to help an elderly lifelong customer, turned into 30 mins of back and forth; that could’ve been handled by simply looking at his history in the computer. I can only hope that this unprofessional behavior was not fueled by discrimination against skin color and/or age. Disappointing and wrong on so many levels.
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June 2023 by Natalie L.
I have always had good and even Great experiences with this CVS location. This past week the team went above and beyond trying to help me fight thru insurance issues. Thank u all!
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May 2023 by Beau Burrell
Worst pharmacy on the planet. I have never given one star on a review, but the pharmacists were very inconsiderate, they won't order two absolutely needed pharmaceutical brands that only work for me & the place was packed in like sardines & products. I gave a star for the quality of healthy food selection& natural vitamin section. I am calling corporate on two employees & the entire pharmacy that we're abhorrent in customer service. I was a new customer.
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April 2023 by Jeremy Murphy
This store has the most unfriendly, rudest pharmacy staff - maybe in the whole country. It's really just shameful.
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April 2023 by Raymond Smith
Have been going to this store for years, originally to pick up snacks for work but now it’s the 25% off CVS coupon that keeps me coming back. Service was good back in the day and then they installed the self-checkout which NEVER works. Staff now hide in the aisles “stocking” was sitting on the floor and customers are directed to use the self-checkout that NEVER works. They installed a bell to ring for service to checkout but that disappeared. So, it’s walk the aisles looking for a worker to ring up your order. Easily the worst store I shop and it’s barely worth the effort for 25% off.
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April 2023 by Jackson Cgames
Worst customer service in the pharmacy. The people that work there are extremely rude. I hate that CVS won my insurance company's business !! Service is slow and if you want to speak to someone, be prepared to wait for a considerable amount of time !!
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February 2023 by Lee Thompson III (Leeroy)
I have nothing but good things to say about this store but I haven't been a regular customer here for long but long enough to have formed an opinion bc I had some trouble with some of my refills swapping over and while it was ultimately my insurance app that helped me figure it out, the folks at CVS were patient as hell with all my probs and we cool ! Beats the f out of running the gauntlet through Loudon county and straight into the dark heart of Lenoir city anyday.
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February 2023 by Meghan Fulton
When you get a RX for a child’s antibiotics, how is it not automatically prioritized and filled? Come on. Let’s pay attention and be good humans.
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December 2022 by Kip Stroud
The ladies at the Minute Clinic were awesome (Vanessa and Beth). Kind, prompt, knowledgeable, and helpful. I would use them again.
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November 2022 by April Finster
Reasons why I will stop going to CVS;1. The store is crowded with merchandise and is unattractive and shabby.2. The pharmacy staff is not friendly nor efficient. This last time I went to pick up a medication and the woman ask me my name. I gave her my first name and was about to give my last when she interrupted wanting my last name first. She actually sighed and rolled her eyes since I gave the name in the wrong order3. Walgreens across the street is clean, attractive and the staff is consistently friendly and helpful.
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November 2022 by Glam Gams
Its a shame i have to give one star. I asked for an egg-free flu shot and got one with egg.Would never come here if my insurance didn't require it--may as well just drive myself to the morgue and save a step.Rudest staff at the pharmacy, too.
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October 2022 by Tim P.
I have been having prescriptions filled at this pharmacy for over three years. I've tried to show grace to them because they seem to have a stressful and busy job. But I'm done. I am willing to accept a certain level of poor service because they have something I literally need (my meds). However, when they allow people who are not competent to work in a busy pharmacy, it is wrong. It's wrong for the customer and it's wrong for the employee. Most of the staff there are rude, slow and non-caring. I'm done with them.
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June 2022 by Keen Lara
The staff is extremely helpful. The manager helped me find my eye make-up remover and other items. She was very courteous and knowledgeable and patient with me. I can be a handful when I am in a hurry. Lol. I am not rude, I am impatient. Trying to work on this. I have already gone back since and I am actually going again today! Thank you CVS for always having what I need quickly right down the road! 10 STARS!