NAPA Auto Parts - Fall Branch Auto Parts provides excellent and hospitable service, often going above and beyond to help customers. The staff is generous and dedicated to getting people back on the road, even staying late or providing fixes for travelers in need. The service receives gold star reviews and is described as amazing. The store can obtain parts not in stock within a reasonable time. It is a locally owned business where the fair prices and quality assistance make it highly recommended. Customers express deep gratitude for the reliable and crucial help provided during stressful situations.
My friends and I were road tripping to New Orleans and had some trouble with the battery in our car. They were very hospitable and did everything they could to help us get back on the road. They were so generous and we will always be thankful for their help. I would highly recommend their services!
March 2025
Amazing guys super smart always looking to help Had parts and tools to get my trailer fixed
October 2024
Gold star service. Odd u-joints in my Jeep, Neal stayed late on a Saturday so I could run home and grab some parts to compare to make sure we had it right. He figured it out and the price was very fair. Napa is always the best, and people like Neal are the reason why. A+++
