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July 2024 by Tina Barks
I have been to this pharmacy twice now, and each time they are just unnecessarily rude. It’s like she was being bothered to simply do her job. We will be switching pharmacies immediately! DO NOT RECOMMEND
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May 2024 by Daisy St Patience
The techs think that it’s ok to tell a parent to just ask their doctor for a different medication for adhd and excuse a child missing doses of adhd and anxiety meds because they fill 700 prescriptions a day and can’t be bothered to communicate a delay or out of stock quantities. Then the pharmacist will double down and excuse it because they’re short staffed and 250 scripts behind. Not my child’s problem.
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April 2024 by Diane L.
Things have changed, and not for the better. I still shop here because we don't have a lot of options in Fairview. But it seems like none of the department heads can figure out how to place accurate orders. They are consistently out of stock, even ad items. Tired of the 'covid supply chain issues' excuse. It's 2024, get a handle on your stock and ordering. The morning after a new ad starts and 3 of the 6 items I went in for they did not have. This has been an ongoing issue for a couple years. Lots of young staff who prefer to talk amongst themselves. The Fairview location does not have the same service standards Publix prides themselves on, and the consistent issue with not having *advertised* stock on hand makes the 14 mile drive to Kroger more appealing every week.
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April 2024 by Travis Degen
The pharmacists and staff are not friendly people.
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February 2024 by James Reid
This is an awful pharmacy. They take days to fill prescriptions, not necessarily because they're too busy but because they only release so many prescriptions per day to keep the foot traffic down. Additionally, though this is my favorite Publix because it is the least friendly one (I hate being asked twice per aisle if I need help), a little bit of kindness from your pharmacists could go a long way.
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June 2023 by kari madden
This pharmacy’s service has drastically declined. It takes days to fill a prescription, then you have to wait in line 45 minutes to even pick it up. There is one specific person with curly hair who always treats us horribly. I highly suggest driving a little further to find a pharmacist that will at least kindly say “I’m sorry for your wait”.
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June 2023 by Sarah Netherton
If I could give a negative number of stars I would!!!! Pharmacy staff except one older lady is rude!!! They need to get it together!!!!
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May 2023 by David Michon
This is a Terrible Pharmacy. I have tried to give them the benefit of it being a different world since 2020. But the problems I have had and continue to have with them once or twice a month. I Call in my prescriptions and they do not have them ready the next day and always say they are working on it. One time they texted my prescription was ready at 8:58 pm, and they close at 9:00. In drive thru looped around 4 times. In store having to sit next to blood pressure machine waiting.I am Done.
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February 2023 by Cody Funderburg
Staff seem to remember you even if you stop by every other month and always seem friendly. Only complaint is that 1 specfic medication you have to call in for them to "push a button" and it is ready in 15 minutes. Not sure how a prescription can be pending days until you call them, but it has happened the last 4 months.
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February 2023 by Audrey Cox
been using publix for about 3 years now as my pharmacy & have to pick up monthly scripts. i may change pharmacies due to the fact that everytime i call for refills, they tell me it’ll be ready within an hour. typically i’ll wait for 2 just to be safe, and even then once i drive up they tell me another 45 min. last month i waited in fairview for 2 hours; drove up to the window 3 separate times bc each time they told me another 30 minutes. I’m not one to leave a negative review, simply because i understand being understaffed or loaded with other tasks- but it should 100% be communicated to customers that their scripts will take longer than expected. i’d rather wait at home for 2 hours than in a small town 35 min from me for 2 hours.
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December 2022 by Sarah Scarborough
Every time I pick up a prescription, they never seem to have it ready on time. They’ll tell my doctor it’ll be ready in an hour, but every time I go to pick it up, they tell me it’s another 45 minutes. It’s one thing if this is occasional, but it’s every single time. I have to call them an hour before I pick it up so that I know it’ll be ready.
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November 2022 by Dan H
Not impressed so far. You can ask ten different people the same question and get ten different answers. Today I received a phone call informing me my script was ready for pickup, when I got there they said they were still working on it. Strange place.
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June 2022 by Darkwing
Horrible place to get your meds. I've been with Publix for 17 years and this Publix has made me change my whole family to Walmart. Jessica is the worst. Hanson her boss is also useless. The whole crew are useless. I would recommend going about half mile down the way to Walmart. They get all you prescriptions to match up so it's one trip. Publix has a long way to go since I've seen it done better. Don't use them.
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May 2022 by Blair Donegan
So thankful for this pharmacy! They have taken the time to get to know our family! Such personalized care is amazing! Jessica Ho goes above and beyond to care for our family and needs.
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March 2022 by Jeremy M.
Publix has got it down when it comes to grocery stores! Especially this one! If you're like me, you really don't enjoy going to the grocery store for numerous reasons such as these. Carts often don't work properly (squeaky wheel am I right?) Lines are long, staff can be hit or miss, you don't find what you're looking for, store can be dirty etc. Well this Publix location is my go to anytime I'm in Fairview and need to grocery shop. Which can be often. No store is perfect, but this one is great! Here's why! Staff is engaging and kind, I generally find what I'm looking for, the carts work and there's plenty, they actually have clerks at the checkout! Not just self checkout and 1-2 clerks like some other grocery stores I won't name here. I don't know about you, but I prefer to not bag and scan my own groceries. It's why I don't shop at certain types of stores. This store is always clean! Everywhere too! Not just most places. I think I've been to this store about five different times at this point. Great job to whoever runs this store at this time and their staff.
