Food City is a locally owned and community-focused food retailer with stores located in Southeast Kentucky, Southwest Virginia, Northeast Tennessee, North Georgia, and Alabama. Based in Abingdon, Virginia, they are committed to providing value in everything they do. For over 100 years, it's what drives them, and what keeps their customers coming back. Food City offers conveniences such as pharmacy and fuel centers in their grocery stores, in addition to curbside pickup and home delivery. Their unsurpassed level of quality, delivered at unbeatable prices, has been the promise they've delivered on for 100 years. It's all about holding themselves to a higher standard and making sure their customers get the absolute most for their money. Customers consistently praise the store's cleanliness, well-stocked shelves, and friendly, helpful staff. However, some have expressed frustration with recent changes to the checkout policy, which limit self-checkout to 15 items and provide only two bags, leading to longer lines at the cashier. Despite this, the majority of reviews highlight the overall positive experience at Food City, with one customer even noting that the store has everything and is partially employee-owned.