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February 2024 by Jody Blevins
These people are always awesome they are ALWAYS BUSY . They offer a number of services. It definitely the best shipping location in Elizabethton
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February 2024 by Zippy
It's a convenient and inexpensive way to do faxes or copies
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February 2024 by Ruth Rodenhauser
The staff is always friendly, helpful and knowledgeable. They have gone above and beyond for me on several occasions.
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February 2024 by Tyler W.
Customer service is awesome! In and out every time. Wish I could say the same with UPS themselves! But at least they have a good store.
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February 2024 by Kathy Campbell
We have the BEST UPS store. They are so professional and always greet everyone with a smile. It can be lined out the door and they still treat you like you are the only person in the store...
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January 2024 by Michael Whitehead
Good and quick service
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January 2024 by Caleb Hale
Went to the Johnson City branch to return a tempered glass mat. Horrible service, saying that it was too inconvenient to help pack unless I gave them $100. Went to the Elizabethton branch. 10 minutes and $20 later, my package was on its way back to Amazon. Take notes JC branch.
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January 2024 by jessie moody
Fast an knew wat the were doing. Excellent service
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January 2024 by Rob J
Exceptional customer service from this UPS Store! I’ve been to this location multiple times over the last year and a half— always greeted by a staff member with a smile and willingness to assist. The staff works as a cohesive team and it is evident! Keep up the great work y’all!
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January 2024 by DS Herron
Super helpful and friendly.
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December 2023 by chico frijoles
Always friendly, professional, and fast.
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November 2023 by Suzanne Burleson
Incredible customer service!
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October 2023 by Mike
Great staff.Needed to print a USPS label from Email access from my phone. Had no idea how to do that.I knew UPS stores did printing, so I called the UPS store to see if I could get a USPS label printed.They told me they could do that.I went to the store expecting to have a label printed and then having to secure the box with tape, which I did not have , put the label on it and take it to the Post Office to be mailed.When I got to the counter and told the young lady what I needed to do? She asked me if I had emailed the information to them.I knew nothing about that.I thought this was going to be a very complicated process.The nice young lady at the counter patiently helped me easily complete the task.She highlighted the email address on a business card and told me to email the label to her. I emailed the label to her from my phone, and 30 seconds later she had it on her computer and a short while she had it printed.She asked me for the package and $2.38. I thought I was going to have to take the package to the Post Office. So I asked her, and she said they would take care of it, so I gladly handed her $2.38 and the package.
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October 2023 by Christina Connors
The have great customer service, convenient location, generally reasonable wait times and their pricing usually fairs better than USPS and FedEx, at in my experience.
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October 2023 by Sharon Rivera
I went to the ups store in Elizabethton to have some copies made. Morgan, the print associate, told me that I would have to come back another time to pick them up. I was horrified because I live so far away and work from home and wouldn't have time to do all this. Morgan immediately went into action to help me right away!!! I cannot even express how much that meant to me. She was AMAZING and I want her to know HOW VERY MUCH I appreciate what she did for me!!! Thank you Morgan!! You're the best!!!
