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“After having problems renewing our service I contacted OTR and John Vincent the customer service representative provided help and answered all of my questions. Extremely nice and very helpful. Thank you for your help John Vincent.”
Internet Service Providers
Internet Service Providers
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“I bought a new A35 and thought I could transfer old phone data to new phone...I was wrong. I had the very good fortune of calling the store and having Jackson answer. He assured me it could be done if I came to the store. When I arrived Jackson provided a friendly greeting and went to work solving my problem. The process took about 30 minutes. Jackson should be running his own T-Mobile store...the guy was GREAT! Very good listener, expert knowledgeable, friendly, courteous...the entire package. I own a business and would hire him in a second. T-Mobile should do everything they can to move him up the ladder...quickly.”