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July 2023 by marsha higgins
Bought 2 queen mattress’s from here worst mattress’s ever . Within 3 months of having sunk way down where you lay but in the middle was still raised. I’ve bought mattresses from big lots that were better. Very nice people but very poor quality of furniture.
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February 2023 by Jessica Helton
Best place in Elizabethton to buy mattresses! I’ve bought 2 sets off of them and will return if I ever need another. They beat everyone’s prices by far plus very friendly people!
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November 2022 by Kaiya walker
Great customer service
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July 2022 by Julie Braden
If you need furniture, this is the place to go. They have great prices, great furniture, and they know how to treat a customer. Definitely where I'll be shopping from now on. You have a loyal customer for life, Family Furniture!
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March 2022 by Aaron Mayo
Very nice service and delivery. Pete was kind and helpful with my decision. So much so, I purchased two beds. Locally owned by good people.
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December 2021 by Allen Hughes
My wife told me about Family Furniture. We stopped in looking for a new mattress and box springs. Got a great deal on a bed set and met two very wonderful people. We'll definitely be doing business there again.Allen Hughes
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September 2021 by stephanie Lopez
Business is ran by a married couple. Originally I talked to the husband Pete and I was inquiring about getting a king set. The price In which Pete stated didn’t work for my budget. After stating that I’m in the penny pinching stage because I’m a single mother with 3 children. Pete proceeds to explain that he is picking up a returned mattress that is in excellent condition that he would charge me 125 because it had been used. I expressed my interest and just told him I would definitely like to take a look at it before I could give a definite answer.The following day I dropped by. His wife was there. he was not. She then calls him, takes me to the back to look at it. She tells me he wants to charge me 180. So not only am I appalled by the the difference in price but she proceeds to say he didn’t expect it to be in that good of a condition. I have two problems with this. One if you say something you should honor it. Second problem I have is that when we originally spoke he stated excellent as if he knew for sure. To then actually seeing it, to then changing his mind due to the excellent conditions it was supposed to already be in.Im not a person looking for a handout. Pete volunteered the information about the return of the mattress. I can only expect for someone to keep their word. I’m not happy with the service received today.
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May 2021 by Bluegrass Daddy
My wife told me about Family Furniture. We stopped in looking for a new mattress and box springs. Got a great deal on a bed set and met two very wonderful people. We'll definitely be doing business there again.Allen Hughes
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April 2021 by Anna Jenkins
My grandparents own the store :D
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April 2021 by Donna Fagan
Great price's and very friendly service
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June 2020 by Helene Lancor
We just moved here and needed many things fast. The owner was awesome and made sure we got our delivery in 2 days. Prices were good. We will definitely go back for more.
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March 2020 by Steven Reis
My wife and I bought a sectional and a bedroom set. Both are high quality and the price was less than we found at some of the bigger chain stores. And I’m sure the amount of personal attention we received doesn’t even compare. We had a great experience and will be back for our future furniture needs.
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January 2020 by Betty Williams
Bought Beauty rest recliners..Owners was friendly and helpful..Prices was the best around I have Two Doxies and Two cats and the quality of the furniture has been great.Still looks like new
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August 2019 by Kimberly Davis Konstantopoulos
The worst customer service I've ever encountered at a furniture store in East Tennessee. Very rude and dismissive. Stated they don't honor the manufacturer warranty because it's “too much trouble for themâ€. I felt like I was interrupting his Sunday afternoon. Definitely won't give them another chance, far too unprofessional.
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May 2019 by Kelly Kitchens
Great furniture store with fantastic pricing and an ever changing inventory, incredible owners who are helpful and goes above and beyond. I don't know why there are negative reviews- this is always a stop for me when I'm furniture shopping!
