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February 2024 by Sandy Laws
I had a great experience at this pharmacy recently. Had an issue with otc ins coverage and Lola the front end team member really went above and beyond to help me! And she evened saved me some money! As a senior citizen this was greatly appreciated!, usually I'm not in this store but going forward I will try to use. Great experience.
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October 2023 by Smokey
The pharmacist Melva McKusky is disrespectful to Veterans. She is rude to the other employees and the general public as well. She over-reacts whenever her authority is challenged, or she is asked to do something she does not know how to do, like work with the VA Community Care program. However, the Veteran has nothing to do with the bureaucracy and should not be disrespected, or treated badly, just because she needs to make a telephone call to the VA to figure out how to do her job. She also yells at people from behind her high counter which she sits on like a throne and seems to relish her ability to lord over others. There is no excuse for such behavior from a so-called professional. People in Elizabethton should take their prescriptions somewhere else, like local, family-owned pharmacies to show CVS that they cannot treat people-especially disabled veterans - the way this awful pharmacist Melva McKlusky does.
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October 2023 by Hampton B.
The pharmacist Melva McKusky is disrespectful to Veterans. She is rude to the other employees and the general public as well. She over-reacts whenever her authority is challenged, or she is asked to do something she does not know how to do, like work with the VA Community Care program. However, the Veteran has nothing to do with the bureaucracy and should not be disrespected, or treated badly, just because she needs to make a telephone call to the VA to figure out how to do her job. She also yells at people from behind her high counter which she sits on like a throne and seems to relish her ability to lord over others. There is no excuse for such behavior from a so-called professional. People in Elizabethton should take their prescriptions somewhere else, like local, family-owned pharmacies to show CVS that they cannot treat people-especially disabled veterans - the way this awful pharmacist Melva McKlusky does.
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September 2023 by Anna Taylor
This CVS and the CVS on 19E are the worlds worse when it comes to the pharmacy. I opted this store due to the bad customer service on 19E, but now I’m just going to start going to Walmart. Each time I go, something is always wrong or it’s going to take them another “15 minutes” which ends up being over an hour wait. There is absolutely no communication. I would advise to go somewhere else if you need prescriptions and can’t afford to wait the 2 business days it will take to get them.
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July 2023 by Robin Raschdorf
I give four stars not three due to Pharmacist Amy who is always polite and kind. Malva on the other hand was her usual testy self today and I told her so .Also the rest of staff has been polite.
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July 2023 by Brittany Lawson
The pharmacists are always incredibly helpful and overall nice. The drive thru wait is as expected. I've had no complaints over the past year coming here to get my medicine or small convenient stuff.
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April 2023 by Christian Barnes
I USED CVS FOR PICK UP MEDICAL AND OTHER THINGS WITH NO PROBLEM OR LONG LINES AT THE REGISTERS
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December 2022 by GW Tolley
Super nice people, the store was organized and clean.
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September 2022 by Curtis g
Worst pharmacy 2 times I've been lied to about pick up times I was told today 2 pm I come at 4 just before work and it's not been filled.. had it with this pharmacy
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August 2022 by Allen Brinegar
Some posts say pharmacist was rude. I see them being so busy that they don't have time to socialize. Always treat me very well.
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July 2022 by P Collins
Was able to find the speciality skin soap that I needed. It was behind the pharmacy counter, and Kayla was a big help in finding it for me. Pharmacy staff was very helpful, friendly, and knowledgeable.
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March 2022 by Matthew Klepper
Nobody will answer,the automated system will not let you speak to a human ,This CVS just sucks !
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December 2021 by Danya Cope
Love this CVS, been going there for years. Great staff. Pharmacy staff always helpful. My 91 year old father got his flu shot there today. Just wish the Pharmacist had been wearing her mask properly. I know they are hot & bothersome but everyone else in the Pharmacy was wearing theirs correctly. I love this store - that was just an observation.
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October 2021 by Carl Counts
Like other reviews mentioned, the pharmacist is rude and unprofessional. The overall service at this CVS is poor. Today I waited at the register and there wasn't an employee in sight.
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October 2021 by Jacob Smithers
Lady with dark hair up front always on her phone! Horrible customer service! I asked for help and they looked at me like I was dum. Geee lady I just wanted some Gauze. Won’t be back at this location!!