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July 2024 by Carolyn Reed (ThatGirl)
Thanks Chad!! I appreciate you so much. I have never had such wonderful assistance in service
before from any buisness. You, however, have taking the initiative and extra effort to help me and work with me to meet my needs without app the extra cost. Chad you have been excellent!! Thanks buddy for all your help. .. soberly
,............ .. ...........Carolyn ................................ . ....... .Mitchell
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July 2024 by Kathy Mcclellan
Easy move in, affordable...grounds are well kept and didn't have to worry about my property.
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July 2024 by Jonathon Foster
First off Elmer was great, thanks Elmer!!.........BUT.........storage auction buyers....BEWARE...worst experience ive ever had on buying a storage unit at auction. Bought a unit 6/24/24..called immediately after winning the auction to pay for unit. The lady gave me gate code and unit lock code. Drove all the way up there monday night, 1 hour from where i live, and combination that she gave me was wrong for unit,no after hour number to call for help, so had to drive all the way home empty handed, called next morning and got the right combination for the lock, drove back up there tuesday night with a 16 ft moving truck and loaded truck full, still had stuff left in unit so i planned to drive back up wendsday to finish. Went up wendsay night to find that they cut my lock off and put a new lock on unit so i had to drive all the way back empty handed again, keep in mind i had 72 hours to clean unit. So had to drive back up Thursday morning to finish cleaning it out and lost a whole day at work. $100 in gas for moving truck. I'm not the one to complain but this was ridiculous!!!! Worst yet, fell on there gravel while loading and hurt my arm pretty bad, wouldn't have happened if I was able to load it last night while I had the moving truck.
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June 2024 by Quinn Daniels
The lady that assisted me, Ivy Loayan, was wonderful to talk to! I originally rented a smaller unit than I needed, but getting transferred to a larger unit was quick and painless!
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June 2024 by kevin buchanan
Assessment service patient and attentive . Gillian done a great job
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June 2024 by Tracy Nicholson
Rain, Ryan and Ruth were very helpful and patient. Great job
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June 2024 by Rebecca Ferguson
Phone application was excellent cherryl
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May 2024 by Jaime Hall
Nadz was Very attentive,friendly and helpful over the phone. Very eager to assist.
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May 2024 by Heather Oliver
I am so pleased with the service Nadz has provided me today. She was so kind and very patient I would refer anyone here such a great place to do business with.
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May 2024 by Karen C
Drive Away and never even look back! I rented a storage unit from this facility because it was not far from my home. At first glance it looked like a good facility and the company I spoke with seemed very knowledgeable and helpful. When I arrived, the gate I was supposed to put my security code in was open and not operable. I called the rental company and informed them of this and was told they had knowledge of the situation and it was being handled. Giving them the benefit of the doubt, I drove in and located my building. Having a friend with me I felt as safe as I could in the situation. We located the unit and unloaded my things and secured it with the lock then drove out. The next time I went, (2 months later), the gate was still not repaired so I again informed the rental company and received the same answer as the first time. Months went by and long story short, to date it is not repaired and all of my belongings were stolen. So, if I could give them no stars, that is exactly what they deserve. And I learned an extremely valuable lesson.
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April 2024 by Kebo Scalf
Patricia was great n helping me ty
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April 2024 by ashley
This place is great! The only issue is that the gate where people exit from, needs to be fixed correctly.
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April 2024 by Charlie Fournier
Cherryl was very helpful in updating my information. These guys are always on top of it.
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April 2024 by Jerod Brewton
Customer service is great, prices are affordable
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April 2024 by Zane Pain
Ok so I've moved my stuff off your property months ago and this place has kept on charging me for a parking spot which was paid for one month and I only use the spot for that amount of time .I'm in process of advising legal counsel to situation because my bill is $245 for something I'm not even using any more .