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“These guys are absolutely next level in terms of service. I spoke with Caleb and he went above and beyond to reply quickly and call me AFTER HOURS. These guys are top tier and proud that they are in Chattanooga.”
“This office is operated very professionally and the staff are friendly, knowledgeable, organized and extremely competent. I moved over an hour away from Ringgold but continue to use Dewayne Smith as my agent. If you choose State Farm, this is the place to go.”
“Kerry helped me learn of discounts on my insurance that I didn’t realize I was eligible for and adjusted my policy to better suit my situation. I ended up with a better policy at a lower price. 10/10! Would recommend”
“Wayne and his staff were recommended by my Real Estate Agent (Shout out to Jody) when we decided to purchase our new home. We also decided to use them for auto insurance also, and am so glad we did!! I used my old insurance agent for 25 years and was worried that no other agent could ever live up to his service. Well, Wayne and his staff have been exemplary and I recommend them 100%. They are the best. Professional, quick to respond and super friendly. I could not be more pleased or thankful. They are great!!!”
“Brandon Farrow and his team have wonderful customer service. They always answer their phones, and if they do not they call you back immediately. Courtney especially has been a huge help whenever I was in the process of transferring my insurance over from Alabama.”
“My friend referred me to River City Insurance and I’m glad I took her advice. Brooklyn and Bailey got me a great rate on my “car insurance”! Go to River City Insurance on Dayton Blvd, they’ll find you a great rate too!!”
“Heather Napier insurance agency gave me more insurance coverage for less money than a company I had been with for years super friendly staff very knowledgeable and courteous felt like goin to see an old friend I hadn't seen in a while give them a try it saved me several hundred dollars a year and almost tripled my coverage”
“Nick is the man! He's knowledgeable,honest and quick to respond when I need him. He's a pleasure to work with. Love Lee and Kim, too. They are pure gems.”
“Appreciate Daniel and Kassidy for helping me with commercial insurance for my trucking company. Thankful to work with these guys that will go above and beyond to make sure have what you need. Highly Recommend them .”
“Janet is the absolute best. She makes you feel very welcoming and really does work to get you the best rates that she can. Maribel is also such a kind person. I've known them for about 4 or 5 years now and have always felt like I've been given above and beyond service. Janet is bilingual (English and Spanish) in case that is something you need. I've never seen anyone walk out dissatisfied any time I've had to stop in.”
1:00 PM - 6:00 PM
840 Old Mill Rd, Ringgold
Auto Insurance
“These people make you feel like you are apart of a big insurance family lol no lie. They go above and beyond to do whatever they can to get you the best quotes, discounts and the correct insurance that works or is better for you. I know they’ve saved me when I lady hit me luckily she did have insurance and Jackie, Payton or Mrs. Violet didn’t give up until I had a new car that I still have to this day and that was awhile ago. Call them and be apart of the family. One of those three lady’s will either pick up or give you a call back faster than you can leave a voicemail. I’ve witnessed it myself or I wouldn’t be saying it. They are absolutely amazing and I love JACKIES STATE FARM. I promise you won’t be disappointed and it takes a lot for me to really like a company that we’ll but like I said they make you feel good about having insurance and being responsible, I know they do me anyway. Thank y’all sooo much. And I’ll keep coming back? (I renew every 6 months)”
“I have been using them for years. I can't say anything bad about them but on the other hand I don't have anything good either. The discounts for being loyal is nice.”
“Ms Simmons has been great! She explained the features of our policy thoroughly and is always available for questions/clarifications in person. She was able to get us a discounted rate since we have taken the MOtorcycle Safety Foundations' advanced rider course. It is vitally important to be able to talk with a real person, face to face instead of just a phone or E-mail like our previous insurance company. Many Thanks to Ms. Simmons!”
“Simply the best! They are a true gem, always willing to help and customer service driven. I appreciate them for always being friendly and patience. I def recommend them. Thank you Mr Richard and Mrs. Toni.”
“Most efficient service I have received ever. The focus is on the customer and that's what I like. The customers time and concerns are of high value as well. Stephanie & Jennifer were absolutely fantastic”
“Always friendly when I call .very good service. had a claim recently had a claim and they paid very quickly. I am glad I chose Allstate for my insurance auto and home.”
“Absolute lifesavers in my opinion. I'm relocating to TN and wanted to go with a local firm for everything - home, auto, etc. There's something about being in the same city and not waiting on hold for an hour that is incredibly appealing to me. The rates were right in line with what you'd expect from one of the big firms, maybe even a little lower, but the real benefit here is having the direct customer service. highly recommended!”
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“Miss Kim and Mister John worked long hours for several weeks helping me resolve an issue in the system. The glitch was out of their control, but they really took matters into their own hands and moved the process along. When I called, they answered. They did everything they could for my case, as quickly as possible, and kept me updated throughout the process. If you are looking for an insurance agency who cares and get things done, look no further. Above and beyond service with a smile.”