-
July 2024 by Amber Coker
The service center people are awesome.
-
July 2024 by Laura Sears
I cannot say enough good things about this business!
We were traveling long distance when our truck started shaking. We stopped at Victory Dyersburg and from the start we were taken care of like we were family. It was close to closing, but they still worked us in and got us back on the road in under 30 minutes. Thank you so much to the whole crew and Jenna and Jason who we spoke with personally.
-
July 2024 by Joseph Autry
Had a great purchase experience with the team at Victory Dyersburg! Frankie and Lanita always work hard to get you in the ride you love for a great price! Highly recommend visiting them. Me and my family have been dealing with this lot for over 20 years.
-
June 2024 by Gamble Snyder
Shout out to Frankie at Victory for his help finding my perfect vehicle and to Matthew B for sealing the deal! I love my new Toyota Tundra! Go see them at Victory to find your perfect vehicle! Customer service is spot on!
-
April 2024 by Hannah Ramsey
Debra was very professional when we came to her about getting a new vehichle. She went above and beyond to make sure we were happy with our purchase and has checked on us since! I highly reccomend her.
-
April 2024 by Kelly Midkiff
Really appreciated them working with us and getting financed. If you need a place that is willing to work with you it's the place to go.Thanks to Anthony,Matthew and Brandon for all there help at Victory Ford
-
April 2024 by Samantha Tate
Just bought an expedition Max from Max! Great experience!
-
March 2024 by TK Hayes
Debra was great! We told her what we wanted after much research & she found it in the Victory family inventory, worked with our trade and got us our perfect RAV4!! Thank you!!
-
March 2024 by Daryl Hawkins
Debra has great customer focus. She found me the exact truck I was looking for and went the extra mile to make the deal happen! Totally satisfied!
-
March 2024 by Michelle Jones
My husband and I were at Reelfoot SP for the Eagle Fest when the worst happened …. Our truck died. With the assistance of some wonderful folks from the park service, we were able to get a rental vehicle. We were 5 hours from home with a dead truck and a RV that we couldn’t get home. We made the decision to look for a new truck. We left Enterprise and went a half mile to Victory Dyersburg. We were greeted by Debra Story, who spent the next 5 hours with us and assisting us with the purchase of a 2024 Dodge Ram 2500 hemi. The whole experience was exceptional. We can’t express the relief we had when we purchased the truck. We now had a way home. Everyone we met at Victory was pleasant and helpful. We made the purchase on Friday, picked up our new truck on Monday and were able to go home on Tuesday.
-
January 2024 by Terry Hollingsworth
The service department is great.
-
January 2024 by Sarah Campbell Drury
Matthew and Kevin and the rest of the team went above and beyond to help us purchase a car on a hard deadline, even drove it all the way to Nashville for us! We're very grateful for their help and responsiveness, all with a positive and friendly attitude.
-
January 2024 by Harold Hildreth
Excellent service
-
November 2023 by Angela Powell
Had an awesome experience. I have lived here a year, and had not found a dealer where I felt welcome like family. I FINALLY FOUND OUR DEALERSHIP HOME!! I felt welcome, and like they were happy to see me and not just for the money they would make on the service to my car.It took about an hour for the oil change and inspection. I thought it was a good amount of time because I know they didn't rush. The inspection report was a nice touch so I know what they looked at and what might be of concern. I made an appointment for the JEEP in 2 weeks.I love when the dealership makes it about the people, not just the car! Thanks and can't wait to see you all again!
-
November 2023 by Christopher Brennan
My vehicle has been in their shop since August 7th. I called before dropping it off to confirm their availability to get it serviced, they took 1 month to finally start working on it, I have never received any calls with an update regarding my car. Jason their service manager very rudely sad "We'll call you with an update" then hung up the phone, that was over a month ago. This is by far the worst customer service I've ever seen. Toyota side only has 1 technician and 1 service advisor, if you can get ahold of anyone Ashley the service advisor is great but they are so under staffed I'm surprised they can actually service any of their customers. If you pick a dealership I would steer clear of this one for the fact your car will be in their shop for 4+ months and they do not offer loaner vehicles untill a warranty is started and we are currently waiting for Victory Toyota to get pricing to the warranty company. Now almost 4 months I've been without a car and they could care less.
