-
February 2024 by Nathan Smith
Was serviced by Michael, came in needing a new phone and got exactly what I needed. He was very patient and professional, absolutely no issues days later. Thanks again, I appreciate the awesome results from this store! Dude needs a raise.
-
February 2024 by Sylvia Millerchan
Chris was very great and helpful today. He helped fix my phone that was having issues. He was also kind enough to make sure I got in safely due to weather conditions. Awesome experience
-
February 2024 by Amanda Yax
I came in today to add a line and Chris made it very easy for me and my family. Chris was such a a huge help in setting us up with service. Loved it and look forward to coming here in the future
-
January 2024 by Edith Ingram
I had a great and amazing experience here today. Chris freeman was able to transfer everything and get me all set up. I don't know technology all that well so it was good to get someone that knew what to do
-
December 2023 by Shannon Coffelt
I needed a lot of services done today and boy was I helped beyond my expectations! I stayed after for 2 hours after they closed and Chris Freeman still didn’t mind. My family got new phones and needed a lot of help and Chris went above and beyond what we thought he would. Recommend him to everyone!!!
-
December 2023 by Jana Boyd
We called the store yesterday…Aaron was very helpful, wanted to know when we could come in so he could help us. We went to the store. They were busy but both associates acknowledged us and were very nice to everyone. We waited on Aaron and we're so happy we did. He was very knowledgeable and helpful! Thank you AARON!!
-
November 2023 by Gladys Riddle-Watson
Chis Freeman assisted with my purchase of an additional line to my Verizon service. I've been a Verizon customer for a VERY long time!! He was the most helpful and knowledgeable person I have ever dealt with and is an asset to Verizon. I was Chair of the Alabama Board of Pardons and Paroles with many employees. I am very favorably impressed with his ability, personality and desire to do a good job. It meant a lot to me!!
-
November 2023 by Tommy Arnold
I came in to the store today to get help with how to work my phone. Christopher Freeman was able to help me and went above and beyond. He was able to fix my phone and answer my questions. Great customer service in a timely manner too!
-
October 2023 by Jakki Brown
Chris went above and beyond and could not have been more pleasant and helpful. Thank you Chris for being able to provide all the Verizon answers and did it politely. Even though I had to get a new phone he made it fun and we all had a good time.
-
October 2023 by William Mueller
Chris took the time to help me out. Even when he wasn't busy he was able to help me get a couple new phones today and new services. He definitely worked for his paycheck today. A+ service
-
October 2023 by Troy Morrison
Chris Freeman was an exceptional and helpful representative. He was over the top with me and helping make sure my stuff is transferred and that I understand how to use my new phone. I would recommend him to anyone and everyone. Was able to get a great promotion and had a fun time there! Thanks Chris
-
September 2023 by Sharon Doudt
Chris freeman was an exceptional employee here with me today. I would recommend everyone to switch to Verizon and to go see him! I was able to get 2 new phones with huge discounts today! I was able to get new phones for what I was paying at AT&T even with employee discounts! Insane!!! Loved my experience today with Chris
-
September 2023 by Jennifer Sutherland
I had trouble with the connection at my house and attempted to use the Verizon online chat option to get a booster. Unfortunately the experience was not great. I was chatting for a hour before someone told me that I was ineligible. I decided that a face to face experience was probably better and I was NOT WRONG. I went to the Verizon in Dunlap and worked with Chris, who worked with customer service and got me what I needed. I was also able to upgrade my phone, remove old options that I didn’t need and he walked me through everything and made it so very easy and understandable. Bottom line is DO NOT USE THE ONLINE chat FEATURE. Go and speak to someone face to face and have a much better customer experience. See Chris in Dunlap or anyone at this store and you will not be disappointed.
-
August 2023 by Cynthia Carey-Smith
Carter provided excellent service. He transferred info from one phone to another and made the transition exceptional. His attitude was exemplary. Your company is very fortunate to have him as an employee
-
July 2023 by Penny Wallace
I had a great experience today with Christopher freedman. He was exceptional in every aspect. The gentlemen took a lot of time helping me pick which phone I wanted and then also helped me transfer everything.was able to get my emails, apps, contacts, everything! Was afraid with my old phone not working that I wouldn't be able to but somehow he knew just how to do it!