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December 2023 by Turk Wilson
Completely unwilling to help and people here are rude.Time after time after time things aren’t delivered on time even when your items are literally sitting at the Post Office. When you call about it they tell you to come get it. The next time they tell you “we don’t do that we’re too backed up”.Don’t even try to complain about this poor service at the location. It does absolutely nothing.How hard is it to do your job? Wish it could be rated 0 stars. Place needs a complete overhaul of people actually willing to work.
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July 2023 by Jonathan Dent
In my last one year of experiences with a Dunlap Tennessee post office has been nothing but horrible, one month ago they stuffed a 24-inch box into a 22 inch. They broke it. Yesterday package not delivered reasons stated person not home with standing in driveway for 9 hours working on car they lie they lie
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January 2023 by Harley Davidson
The lady at the window must really hate her job or her life because she is rude arrogant and acts like she's doing you a favor by being there..just my opinion tho.
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December 2022 by Kim Wands
That is the worst post office I have ever been to and I always dread having to go there. One worker in particular is mean, hostile and condescending to customers. I hate that place!!
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December 2022 by Ellen Swift
I want to know why my power bill was stolen from me, this bill was stolen from October 2022, I want it back!!?????
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November 2022 by Kevin Olson
Very friendly lady at the desk. It’s amazing how if you treat people the way you want to be treated, it usually comes back at you. Passing through the are and enjoyed the conversations with the employees and other customers.
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October 2022 by virginia turner
There are cockroaches coming in the mail. We do not have them, we are new building. They are coming from mail carrier or post office and I can find nowhere to let the post office know.
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February 2022 by Jhene L.
Post Office located at 511 S Hawthorne St, Chattanooga, TN 37404 is HORRIBLE!!! If you ever need to talk to a manager or supervisor, sorry for you because it is never going to happen. THE SUPERVISOR AND MANAGER ARE RACIST! The carriers are nice and friendly, but the SUPERVISOR AND MANAGER ARE A JOKE. I am a business owner and I had a question about a package (I was not upset or anything because I only had a question) I asked to speak to a manager or supervisor one day and was told their names, but was told that the supervisor said he's about to leave and not talking to nobody and the manager said he don't feel like it. So I went back the next day to talk to a manager and him and the supervisor came out and the supervisor, before I could even say anything, he said "dont start acting loud and ghetto". The manager just stood there looking stupid and shrugged. WHY WOULD THEY ASSUME THAT I WAS GHETTO? BECAUSE OF MY SKIN COLOR?!!!! COMPLETE RACISM!!! The only question I had about my package was if I had something sent to the post office how long would they hold it, but I never had a chance to ask my question because after their ignorance I left. This post office needs a new manager and supervisor. Racist P.O.S
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December 2021 by Randi M
I have stopped by a few times, as a last resort. The lady up front is always unprofessional, rude, and unhelpful. She yells at customers, instead of being helpful she has sarcastic rude excuses as to why she refuses to do her job. Such as getting your package or stamps. The surrounding USPS are much more slammed, yet the staff are helpful and polite.
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December 2021 by Socca Mutha
Complete incompetence at all levels, long overdue for a visit from the Inspector in Nashville
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December 2021 by Moyer Chronicles
Service is horrible staff are very rude and have no manners. I gave one star because zero isn't an option.
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September 2021 by M Miller
Older lady running the front desk is terribly rude and unhelpful. Everyone else is super sweet and nice but she has ruined this post office. I work in customer service and have never treated people so poorly. She needs to be put in the back away from everyone
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September 2021 by Steve Dempsey
Lady running the front desk needs an attitude adjustment or really needs to be put in the back away from the public. She is a smart A$$ and needs to be shipped out.
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January 2021 by Caleb S
Yes, it is better than a big city post office. But it is also a choice to be hateful and rude. The rude lady who works behind the desk chooses to be so consistently bitter and aloof. She has a cushy federal job, great job security, and likely gets paid more than she deserves to for being little more than a glorified cashier, and still for some reason feels inclined to ruin as many peoples day as possible. The other people are nice and my mail delivery lady is very sweet and pleasant (and I love her purple jeep). Its just that one mean person that seems to ruin what could have been a lovely small-town post office. The other wonderful employees are the reason this review doesn't get one star. And to the mean lady: it is never too late to choose to be nice. I believe you can do it. The fine folks of Dunlap would really appreciate it.
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January 2021 by Amber Lewan
The lady who is usually in there is always rude to me for no reason