-
August 2023 by C.J.
I do not like the appearance of the roof of the bank. It is too steep.
-
May 2023 by tamara adams
Wonderful customer service at the drive thru window at the main bank
-
May 2023 by Cindy White
Great customer service!
-
March 2023 by Janie Rothwell
I have been a depositor of MVB, I have borrowed monies from MVB and most recently had to have help from MVB’s Information Services about a questionable email that I had accepted from a third party. MVB’s IT guy was on vacation out of the country and still took time to address my concerns on how the email might impact my account. In all areas, I have had great service and have found the staff at MVB to be very friendly and helpful with my many questions. I am a happy MVB customer!
-
March 2023 by Griffith Candice
Awesome bank with amazing employees.
-
March 2023 by Abbie McGowan
Such a good bank.
-
February 2023 by Candice Griffith
Awesome bank with amazing employees.
-
February 2023 by Ben Brady
Great community bank! I was not expecting a community bank to work so well with commercial clients, but these guys have really helped me and my business grow over the last few years---especially during the pandemic--which was the most difficult time for my business in the last 25 years!I really do appreciate the personal attention I receive from their staff members, and some of their commercial services are second to none! I even left a large "region"al bank to move to Mountain Valley. Even our employees and CPA's firm love working with them.I would highly recommend them to commercial businesses and individuals!
-
December 2022 by Chase Carroll
Great community bank to work with! They focus on having a great relationship with their customers and provide excellent service!
-
December 2022 by Joseph Henderson
Great community bank that always seems to care about its customers. I would recommend anyone banking with them. You get a lot of extra services with a community bank than a large national type bank … everyone here wants to help and are so friendly.
-
May 2022 by Robert Hardin
We have been shopping around for a construction loan and decided to try mountain valley bank. Had to be the worst customer service I have received from any bank. Megan Davis the loan officer was not very professional in my opinion. I called her number at least twice and left a voicemail for her to call me but she never did. She also gave me her cell number where we could text. I text her and asked her to call me because I had questions. Still nothing. A couple days later she messaged me and said my loan was denied. Not even mad about being denied for the loan but the professionalism and customer service from the loan dept is very poor in my opinion. I stopped by today to pick up my papers and Megan would not even look at me. Definitely will not return to this bank for any of my needs.
-
June 2021 by Randy Johnson
I opened a business checking account with this bank earlier this year, and was given a pretty difficult time. They closed the account a day after by sending me a letter with no phone call. So while doing business during the day I had my account shut down which really had an effect on my product flow as well as my honor with certain companies. I understand not being able to continue my account there and don't mind to comply. After going in to ask about all of this someone actually tried explaining the law to me (and they were absolutely daft.) I later found out that they have a specified program for my business but they just could not continue because of a lack of manpower. I understood and left only to find out a few weeks later that one of my new suppliers has their account here and we're in the same business! laughable.
-
December 2020 by Susan Williford
they know why.... and who.
-
July 2020 by H&J Ray
The worst bank I have ever used! Plan on switching very soon.
-
July 2019 by Janice Bobbitt
Great people to deal with there!
