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December 2023 by lane
maybe being the only internet service provider, you should get better at you’re job and actually have decent connection
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September 2023 by Douglas Gruesbeck
Deposit is paid before service is turned on. And you get it back THREE months after you discontinue it.
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August 2023 by lavada pursley
Horrible internet service. Since "Brandon admin." Has allowed money for better rural internet service. Bledsoe has gotten worse. With WiFi. Was told I would have to upgrade even though they put up Fiber optic line. When neighbor grandson moved in with her out WiFi sucks. I will be live streaming and suddenly no WiFi service.. Especially since we dropped the Cable
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April 2023 by Mitch Rose
Great receptionist but their prices are through the roof.
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January 2023 by Marianne Martin
Got connected to the internet promptly. Technicians were professional and the experience was awesome.
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January 2023 by Jackal
Very bad service. Bad after hours customer service. Slow internet. Won't even push one phone and a TV.
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January 2023 by Eric
Worst internet service I have ever experienced. Speed just above dial up. I didn't know you could run this slow and still be connected. I see "The Brandon admin" is providing tax funding to the Horn of Africa for high speed internet which will probably be superior to what we're getting. Check out the speed test photo.Don't offer fiber optic in my area even though they call it BTC Fiber at a fiber optic price of $109. Look for a better alternative if you can find one.
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January 2023 by Derek Zahn
Might be inconsistent depending on location but I get crazy fast speeds on ping upload and download…. And I live on smith mountain. Have had a couple issues with routers but tech arrives pretty quickly considering.
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January 2023 by Justin Burton
I find it funny that the billboard on hwy111 has Best of the best for internet. What a joke you know why because they want let anyone else in here it’s a monopoly. The service is so bad that they do not answer after 4 pm because the service does not work have the time. As far as Internet speed don’t ask its 1996 dial up slow. Fiber what a waste it might get to most of the population in the next 10 plus years.
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January 2023 by samantha pietschker
If I could give it a zero I would it never works if it’s sunny and early morning to mid afternoon it won’t work and want to charge $100 for WiFi waste of money anything is better than this and all they say is looks good on my end
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January 2023 by James Hixson
Stability is horrible, speed is sub-par and the price is unreal. But we have zero options because that is what happens when you pay off local politicians and keep out decent companies.
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January 2022 by Turk Wilson
If you want the absolute worst service, the worst reliability, over priced, forcibly bundled, “service” offered in the USA. Well, Bledsoe Telephone Co-op is the place for you!3x the price of adjacent counties.1000x slower, 1000x worse, just plain bad.
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January 2022 by Marla King
I forgot to pay my bill on a Friday and it had promised to pay. I thought I would have to wait till Monday to pay and lose my service all weekend. I discovered their website and paid Saturday morning. It was very user friendly and it had no interruption of service
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January 2021 by Tommy White
Being the sole provider of our area they are getting better with Fiber price points. Service works well as a fiber customer.
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January 2021 by Ashley Taylor
Worst internet I’ve ever had in my life. They do not offer Fiber in our area, yet everyone around us can get it, which makes no sense. We’re stuck in the middle OVER paying for 20Mbps, when in reality we’re only getting about 5Mbps. Rarely ever does the internet actually work, and when it does, it’s EXTREMELY slow and laggy. An update that takes 5 minutes to download using my phones hotspot, takes 3+ hours using BTC internet. A whopping $110 a month for internet we can barely use. Rating: -5⭐️
