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January 2024 by James Gregory
I want to thank all of you at Walgreens Pharmacy for your help in my experience for helping me for my medicine ?. Thank you for your services to your customers. The atmosphere was very nice and the people were amazing and friendly.
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December 2023 by Robert Anderson
Friendly and professional folks that always come through. Very helpful in getting our prescriptions in a timely fashion.
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January 2023 by Kelli Flatt
Unfortunately, you can rarely get a prescription filled the day your doctor orders it. Last couple of prescriptions I have needed right away I wasn't able to get if I kept the order with them. I had to have prescriptions sent to different pharmacy. Apparently, they don't fill all the prescriptions there. Unfortunately, I won't fill anymore at this location.
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January 2023 by Robert C.
Was visiting in Florence AL and needed a rx my doctor ordered it with speaking to me. The Rx was ordered to my local Walgreens I called the to confirm the Rx was there and was ready, I told them I was as on my way. 2 hours later I arrived and they told me it would be 15 to 20 minutes to get it ready. I'm changing to Walmart.
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August 2022 by Rosemary Sanders
We have had a good experience here, most times friendly customer service.
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April 2022 by Alexandria Patrick
Terrible about answering phone calls, assuming the phone will re-ring after 5 minutes of being on hold then someone who I can barely understand mumbling about being on hold puts me back on x2.. After 20 minutes of being on hold I asked about a prescription refill and the tech was sighing and huffing and puffing with an attitude. I can’t believe White Bluff prescription sent us to this none caring company! ??
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March 2022 by Brian Blair
You need to build another walgreens in the Dickson County area!! This is ridiculous that there is only 1 in a 50 mile radius!! Bet it would do a ton of business if you put if near Hwy 40 and Hwy 46!!
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August 2021 by Christal Odom
Everyone was so kind and helpful
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August 2021 by Reva Dickson
They use to be great but have gone way downhill lately we have had nothing but issues for the last 3 or so months. Definitely go elsewhere !
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August 2021 by Ray F.
Just needed 3 items during a vacation trip that we forgot to pack. Walgreens in Dallas are like Walgreens everywhere, right? YES! (pretty close to it, anyways) Store was CLEAN, fresh smelling and shelves well stocked. I found all 3 items in under 3 minutes. Walking up to the register, I grabbed a case of water and some snacks as well. Good marketing placement of these items! Walgreens saved me a later trip! While checking out, the very friendly clerk asked me if I found everything and I said yes plus some. She laughed and noted she always does that, too. Then as she was checking me out, mentioned if I got 1 more of each of the snack items, they would be free, so back I went and grabbed them. Pretty cool, and thank you Walgreens!
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July 2021 by carol ann moseley
I called to ask about an OTC medication. The young man who answered was very helpful, very courteous, giving me several options to search out in store. I was sooo happy! I have become accustomed to getting short, ineffective, useless advice from most customer service phone calls. This was A+.
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May 2021 by Michael P.
I actually like the store. But the pharmacy is in my opinion understaffed for the amount of prescriptions they receive. Therefore the outcome is less than good. I've been told my prescriptions were on hold, and when I call them they say oh it's because no one ran the insurance. Or call on a prescription I've been waiting a day on, to be told in a laughing manner that it's $400 and my insurance doesn't cover it. HOW ABOUT CALLING ME AND TELLING ME and not assuming I won't pay for it. They are just overloaded and too few staff. Yes I agree Walgreens should have two locations for this large of an area. They are serving at least 3 counties
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May 2021 by Kyndra Imboden
I just pulled up to the drive through window at 9:52am, where sign says "open between 8am-10pm." I pushed the call button and was rudely approached by the man inside who told me to look at the sign that they don't open until 10am and told me not to push the call button while he was trying to work. I tried to tell him him what the sign said and I was going to apologize, but he kept being extremely rude so I left. This is why I will continue using the Walmart pharmacy over the Walgreens. Sick people do not need to be yelled at for trying to get their medicine.
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March 2021 by Donna Merrill
There is always a line with a least two in front of you very annoying
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February 2021 by Laura Dobransky
After calling and being told they were open, drove 25 min in snow only to find they were CLOSED. I NEEDED my medicine, so I was on hold for 23 minutes never to have anyone pick up. PLEASE POST IF YOU'RE CLOSED to save others from driving in hazardous conditions and wasting everyone's time!!!!
