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July 2023 by Google user
They loaded a trailer on my truck. They asked me to pay for insurance of to 5k . Guy said it covers everything up to 5k. Trailer literally fell off the truck doing 50mph. They said sorry, call insurance. Insurance said fine print. Truck not covered and your personal items only $ 500 w 100 deductible. I'm out of pocket $3,800. They will do nothing. Negligence at its finest. They put it on the truck and it fell OFF!!!!
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June 2023 by Paul Gonzales
They loaded a trailer on my truck. They asked me to pay for insurance of to 5k . Guy said it covers everything up to 5k.Trailer literally fell off the truck doing 50mph.They said sorry, call insurance. Insurance said fine print. Truck not covered and your personal items only $ 500 w 100 deductible.I'm out of pocket $3,800. They will do nothing. Negligence at its finest. They put it on the truck and it fell OFF!!!!
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June 2023 by John Donovan
Great staff. Very friendly and helpful.
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May 2023 by Amy Harrell
Ashley was amazing. Huge help on a crazy weekend. Saved us money, was easy to work with, and went out of her way to get us taken care of. Call Ashley for all your uhaul needs.
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November 2022 by zdog 033
Called two days ahead for my reservation on a car hauler. The lady said to be there at 1:30 pm for it. I got there at 1:25 and she said the trailer was already taken 10 minutes before I got there. Then decided to lecture me about other places that might have a trailer, after giving the one I reserved to someone else.
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September 2022 by kevin goddard
My reservation got cancelled at another dealer so U-Haul booked me at this location . Their " 48 hour rule". On my way to get the truck( I had just flown in from out=of-state) the owner calls and tells me he didnt see the reservation and gave the truck to someone else. never again
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August 2022 by Jack ShadowBlades
Doesnt open till 10:30 which is pretty late to be starting the day, isnt opened on mondays, and service is poor. Like really fo yall even wanna work? Feel like this company should be owned by someone a little more willing to work or at the very least be accessable to the public earlier than mid day.
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March 2022 by Stephen phillabaum
Repeat customer. Owner is very personable, efficient, knowledgeable, courteous and helpful.Excellent location. Close to I-40, SR70 and multiple feeder roads.Easy ingress and egress.
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November 2021 by Tammy Hooper Burgess
For many many years! If you need a bargain on any kind of anything that they offer they will surely give you the best price available and you'll definitely save money I know I sure do!
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October 2021 by Matt Chapman
Awful rental! Opened the truck and found cockroaches crawling all in the box. We went over on mileage and were expecting an extra charge, we were shocked when we were in fact charged almost double the actual contract rate. When we called to get a receipt the old man tried to tell me that we were missing equipment wich was a bold lie on his part. We arrived 2 hours early fully filled with gas and the dolly we rented neatly secured in the box of the clean truck only to be told "you can go, i will email you a receipt". The guy would not process our charges while we were there and then proceeded to steal from us by over charging us. Renters BEWARE and please choose a more reputable location this guy is a crook!
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July 2021 by B Miller
Wish there was an opt for 0 stars… Spent an hour in an episode of hoarders only to leave empty handed… this location looks like a dump, is in violation of so many codes and should be shut down by the fire department… 100% do NOT recommend… Literally watched a man turn around before making it through the door… worst U-Haul experience I’ve ever had period.
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July 2021 by Betty Nelson
Great service!
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June 2021 by D/ D/
Not only is this place a U-Haul place its also a craft store. I remember going here with my mother growing up. They have all you need for any craft project or idea. I'd shop here for crafts before I go anywhere else. Support local businesses !
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June 2021 by Barry Hall
Unprofessional, dirty, disorganized, couldn't get out fast enough.
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April 2021 by jason parker
It sucked! He didn't honor the reservation. Had nothing to rent to fit our needs. Was in no way professional at all! He couldn't even give a clear answer to any of our questions. I would not recommend this business to anyone in need of a rental van. Find someone else!