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December 2023 by Kazimiera Zemlachenko
Sarah and James were both very helpful and patient with my trade in and transfer from my old phone to my new phone. I greatly appreciate their help with everything and they made the process very painless. Thank you so much!
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December 2023 by Susan Schatz
Jamie, Sebastian, and Sarah are AWESOME! The best customer service from T-Mobile Dickson, TN.
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November 2023 by deuce1965
Excellent customer service, definitely recommend this store to anyone interested in internet or phone upgrades. Sarah and Tim were super and we appreciate the great customer service. Thanks!
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November 2023 by Holly Meadors
Sebastian. Sara, and Josh were all wonderful in helping us with our needs. I couldn't have done it without them!!!
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November 2023 by Sonja Barber
Candice was the best helper we could get all of the people were helpful
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September 2023 by Lynn Wiser
My husband & I had the absolute pleasure of Tim W helping us on Saturday as we nervously switched our service. I simply do not think that we could have had a more courteous, helpful, understanding and knowledgeable, which is P.A.R.A.M.O.U.N.T in this industry, agent to get us onboard with T-Mobile. Had it not been for Tim’s resolve to help us get switched over from a provider from hades to T-Mobile, and his ease in doing so, it probably would have never happened. The service plan offered was tailored to our needs (seniors) & I could not believe how easy it was to set up the internet at home. I will say that Tim is obviously one of the most valuable people that T-Mobile has & if not, the ones who are, are not of this world. YES, he IS THAT good!
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September 2023 by Kyle Bratcher
Horrible service!! The commercials and the data area check they do on thier pads in the store is not accurate at all. It's most definitely the worst service I ever had. . Cricket is much better and cheaper
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July 2023 by Julie Monahan
Jamie is the Best!! I was going to switch my provide because of bad connection where I live but because of her I decided to stay with t-mobile. She helped my 2 sons and I with our phones. Very professional and great customer service. She was so patience with working on 3 phones at one time. Jamie took the time to show me the package that was available and the difference in some of the phones. She helped me order a new phone and I stopped in when I received it and she took the time to help me set it up. Very personable and just overall a great experience!!! Thank you Jamie!! 5 star employee!
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July 2023 by James Southerland
Outstanding response to a techinical question. I will drive to Dickson from now on for assistance. The Bellevue location needs to up their game to the level of the Dickson Store.
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July 2023 by Templeton Thompson
We cannot thank Kendal, Sarah & Marcos enough for ALL of their INCREDIBLE HELP, KNOWLEDGE, KINDNESS & ALL AROUND ABSOLUTE AWESOMENESS!!❤️⭐️?❤️⭐️?❤️⭐️? They are some of THE MOST BEAUTY~full WONDER~full SOULS we’ve EVER met!!!!! We LOVE, LOVE, LOVE them & T Mobile!!❤️❤️❤️❤️❤️❤️❤️⭐️⭐️⭐️⭐️⭐️⭐️??????????????
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July 2023 by Zach. 117tn
Got everything I needed thanks to Josh and Candice. Good people
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May 2023 by Kari “KiKi A Lain” Glasgow
Very pleased with our services
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March 2023 by Stanley Atkinson
Awesome store with awesome employees!
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February 2023 by Charles Hurlbut
Didn't have my phone i wanted, or the clear case. Had to drive 40 miles round trip to get my phone to work right. That was a total 80 miles for me. I'm 72 years old it. Cost me me alot of money in gas. It was not set up right. I'm not happy with t mobile right now.
