Ross Dress for Less offers a wide selection of brand-name and fashionable items for family and home at 20% to 60% off department store prices. The store is well organized, with friendly and helpful staff, and features lots of products. Customers find well-priced items and decent deals, though some note that product quality has declined in recent years and there are fewer sale items. The store can be busy, and wait times are sometimes long, especially due to limited dressing room availability. Customers appreciate the good deals but wish for more dressing rooms to avoid long waits and improve their shopping experience.