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April 2024 by Trisha Fuentes
I'm livid I ordered my 13 year old a pizza melt and 8 boneless wings it was supposed to be delivered at 7:54 here it is 9:17 and still hasn't got here and of course nobody knows how to answer the phone someone needs to get it together and I want a full refund tomorrow this is unacceptable
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April 2024 by Kiya Ward
Terrible customer service. I'm not one to ever do this but this is absolutely crazy. I order a pizza at 7:20 or so and am estimated to have have it here at 7:53 not only have I not gotten it at 8:50 but when I called TWICE to see about my order I was put on hold both times and never picked back up. Don't ever waste your time here.
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April 2024 by cowboy mode
Using door dash has ruined Pizza hut for me(I didn’t order from DD) 45 min after my pizza was picked up my driver came with a cigarette in her mouth and dropped off smashed cold pizza that wasn’t in the warming bags real hourly paid employees use. Smoking while holding the pizza right in front of a camera is goofy too
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April 2024 by Courtney Butler
Pizza arrived black on the bottom and items missing from the order. Tried calling the Dickson store and they hung up on me repeatedly. Waist of money.
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April 2024 by emily butler
I just made an order on the Pizza Hut app at 7pm and it’s 9pm now and they still haven’t delivered it. It says “in the oven” and when I called for a refund they hung up as soon as I said refund. It really broke my heart considering i used to be a proud Pizza Hut worker. Like you could have at least refunded me or said no..smh
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April 2024 by Jonathan Olmstead
Dear momma i found someone as rude as you. Called to see what deal they had, he asked for delivery or pick up I stated pick up. He asked for name and phone number so I restated I was just curious the deals first, and click he hung up. Talk about rude, inconsiderate it's no wonder the franchise is doing horrible with service like this.
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March 2024 by Sally Daniel
I took my granddaughter here for a day out and she loves pizza and they offer a pictures and crayons for kids to color and hang on their
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February 2024 by Thomas Abel
Pizza was still
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February 2024 by Tiffany Hines
Ordered delivery and did not get the whole order. Can’t reach anyone by phone to correct. Horrible service and this is not the first time this has happened.
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February 2024 by Cathy G
Best Pizza Hut in Tennessee Hands ? down ,Trisha will take great care of you! She’s best worker I’ve ever meet!! Polite was very busy and still took great care of me!
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February 2024 by andrew g
Pizza and wings were fairly good and quick BUT, very few toppings on pizza to be a supreme and apparently they only do takeout, wife and I said we're gonna dine in, no menus, tableware or napkins and they brought food out in Togo boxes,, you have to order at register now and pay right then, I'll stick to the Centerville hut or Domino's from now on. Prices were also kinda high, LG pizza w/ wings was $50, You can get more for less at Domino's, usually a pizza, wings, cheesy bread and side sauces are less than $40
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January 2024 by Mer I.
I ordered online and they sent a door dasher to deliver. They didn’t get my drink and refused to go get it. When they handed the food order the least they could’ve done was hand them the complete order. Still on hold for my
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January 2024 by Amanda Corlew
I order my pizza at 10:04Pm and it wasn’t delivered in 3-4 hours they are closed why accept the order if you close and I pay you and still don’t deliver my food period.
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January 2024 by Liz Sanchez
In a county of scrappy customer service, this Pizza Hut is AHMAZING!!!! Hospitality and fast workers make for the perfect combination in an area that lacks so much of it. Thank you to the manager of this location for creating a welcoming atmosphere for their employees! It shows with how they interact with customers.Vegetarian options: I am pescaterian, so I can only have cheese pizza, and it's amazing!! Plus... fish on a pizza would be pretty gross.
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January 2024 by Charles Lewis
The pizza i ordered was cooked at least 10 minutes before the time it should have been for my pick up time. It was like it set in a hot box waiting for me. They were out of some ingredients i wanted and the once they did add was very sparing on the application of them. I miss the Old Pizza Hut and the buffet. Not a fan of the new steel tables and buffet table used as a catch all they have now.
