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April 2024 by Josh Elam
Don’t expect anyone to pick up the phone. If you have a problem with your app order, you’re going to be stuck with it.Food is good though.
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March 2024 by Amanda Morris
The papa bites only had 1 pepperoni in them the rest was just bread,the pizza itself had just sauce from crust 1inc before cheese and they forgot my ranch too
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February 2024 by M Thomas
$68.00 for 2 large pizzas and Bottle of mountain dew?If the pizza was awesome it MIGHT be worth that however, it was FAR from awesome.No better than frozen pizza from your grocery store..... And no larger.Save your self time and money.Run to krogers up the street and get a pizza there and a some drinks and save like $30.00
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January 2024 by Billy Cook
So as I go in the store to pick up my order which the app said it was ready, which isn't that bad.... the Bad part is when I walked in the door and looked to the left and seen the guy with his bare hands. Patting out the dough reach back in adjust his dreadlocks and had his hands all in them and instantly reach his hands back to the dough... that is sooooo NASTY... I WILL NEVER GO TO THAT NASTY PLACE!!
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January 2024 by X Zhang
Aye lowkey tho pay cooper and Nate more
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January 2024 by Clark Garrett
Stay away from ''the works''. Dough was soggy and wet. All olives appeared on one slice. Tasted almost raw. Sloppy.
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December 2023 by Brittney Nichol
Papa John's in Dickson, Tn is the most horribly run restaurant I've seen in a very long time. In the past month I've ordered from them 3 times. After the first time was my own stupidity. The first time I ordered I had to wait 30+ minutes. I ordered an XL pizza the works, that's it.This was at about 430pm on a Monday. (put into account none of the 6 employees that were working took the initiative to ask me why I was standing in their lobby for 15 minutes). The second time I ordered I placed an online order and received a message that my order would be ready in about 40mins. I arrive at the store about 10mins after they said my order would be available, this was about 8:30 on a Thursday. There was a male with dreads and an older female with red hair in the back. Both of the adults told me they hadn't received any orders under my name, once I got in my vehicle they locked the doors. (On a week day the website for papa johns in Dickson tn says they close at 11) i understand if that is wrong but, please update your website if that is the case.) The 3rd time I ordered from them I ordered through doordash around 8:30pm. 4 different doordashers told me that they weren't accepting so, I assume the employees are closing the store early for their own personal reason. I just want people to beware of the situation. There is plenty of other pizza businesses in the area who actually care.
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December 2023 by Jen Castlino
This is by FAR the WORST Papa Johns I’ve ever done business with and thankfully we were just passing through town for the night and I’ll never be faced with doing business with this branch again! Like I said we were passing through and stopped at a hotel for the night. I ordered a $50 order online. Almost an hour later my order said it had been delivered which it HAD NOT! When I called it took forever to get someone on the line. Finally a woman who would not give her name but stated she was the manager, told me she would refund the money but would not remake the order. We were hauling a boat so we could not be galavanting around town looking for food. When I asked her why not she said she had a screen full of orders and wasn’t doing it, as she proceeded to HANG UP ON ME! Luckily she refunded the money but this is not acceptable for a place of business. I hope corporate sees the horrible reviews on the place!
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December 2023 by Nikki Bodnarchuk
I haven't had to many experiences with the papa John's here, mainly because I'm a die hard dominos fan. BUT, I got a coupon in the mail so I thought, may as well use it. ? I've only been to the papa John's here 2 maybe 3 times. Everytime I did carry out. It has always been EXCEPTIONALLY amazing. Foods been amazing, Service was amazing. Just a very good experience over all!But, not good enough to permanently steal me from dominos. ??That won't EVER happen! ?
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December 2023 by Justin Smith
Orders are NEVER done on time. The pizza is good but not worth the aggrevation of dealing with this poorly ran branch.
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December 2023 by Zach Akers
We place an order for three pizzas to be picked up at Papa John’s in Dickson. The pizzas were one pepperoni, one cheese, and one pepperoni with veggies. They were set to be picked up at 5:10pm. When we went to pick up the pizzas they gave two pizzas and we were informed they had forgot one and they would need to make it. After waiting a little over a half hour they gave us the third pizza around 5:50pm. After bringing the pizzas home we had two fairly cold pizzas and one warm pizza. We saw the order was not correct and we did not get any pizza with veggies. We called and were placed on hold for around 20 minutes to speak with someone regarding the situation. Eventually we were able to speak to a male who did not provide his name, but stated he was the manager. After explaining the situation to him he fairly rudely said “well what do you want.” We explained, since we paid extra for it, at least a partial refund for the pizza with veggies we did not receive would be nice. He said he was not going to do that before hanging up the phone. This was our experience with this Papa John’s location and it will likely be our last.
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November 2023 by Cati Price
They just put a homophobe as a boss so expect to get rude horrible service. He can't even slap dough or make pizza correctly. So unless you're straight id stay away. The new boss refuses to even be in the store if a gay person is in the store. And I've seen him do it and make remarks about it. As an employee and as a customer. he gets drunk on the job and the upper bosses are fine with all this
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November 2023 by Rose Hembree
I havent ate here in months, came in with my daughter and her girlfriend just to hear one of the employees talking about how disgusting my daughter was and then he looked at one of the managers and told her he refused to be inside the store with people like "them" now im finding out they made that same guy assistant gm. i will never go back to this store again.
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November 2023 by Wheatley Ritters
At this point I wouldn't really bother, maybe in the future. We've tried ordering pick up online and through the app twice two separate times in the past 12 months and both they've closed before 6. It sucks cause the food is good but unless they either hire more people, or different people depending on what the problem actually is I wouldn't bother. Just go with dominos or marcos or even pizza hut instead for now. Or if you want something a little different zander's is good too.App says it's closed and website flat out doesn't load for reference sake btw.
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November 2023 by cattie leroy
It was ok. The crust could have been thicker.
