Mattress Firm Crossing at Dickson offers a friendly and helpful shopping experience focused on helping customers find the right mattress for a good night's sleep. The staff, especially a sales associate named Alexa, is known for being outgoing, knowledgeable, and patient. She listens carefully to customer needs and stays within their budget, making sure they feel comfortable and confident with their purchase. Customers appreciate that the store does not pressure them into financing and is willing to work on pricing to meet their needs. The store's team is committed to providing a complete solution, including mattresses, bedding, and essentials, with a commitment to customer satisfaction through the Love Your Mattress Guarantee® and a 120 Night Sleep Trial®. Customers leave feeling satisfied with their experience and excited for their new bed, trusting the store's staff to help them get the best sleep possible.
Exceptionally helpful. Guided through the process of ordering on line. It was fantastic!
November 2025
Jessie was great with us today. She took the time and walked us through all the features of our new purchase. She was knowledgeable and easy to talk with. We had a great experience and are looking forward to our new bed being delivered next week.
November 2025
Vertical sweet sales rep. Didn't push us into something we couldn't afford worked with us until we could choose the right one.
