October 2022 by Robyne Estes
Single most, horrible, Embarrassing, hour drive wasted, experience ever!!! Was asked to leave after shopping around for about 10 mins, because we were Not professionals. The manager asked if inwas a licensed professional. When I said not anymore, we were asked to leave because we couldn't shop there. I was referred there because I'm a cancer paitent and was told they had wigs, so we made the trip. After getting there and them not having them, we looked around. Hubs and daughter found her some hair supplies and I found her this really cute hair brushes kit with a cute bag and all. I used to be a cosmetologist and we never use store box dyes.. we always use the good stuff ..always have. While I was looking around for more stuff, I passed the office and the manager looked me and said ma'am can I help you? I made the joke of oh no, we are looking for my daughter, rubbed my bald head and said, yall don't have anything for me...she said...ma'am ma'am...HOW can I help you??. I said we are just looking for my daughter, yall don't have wigs. She then asked me if i was a licensed professional and I said not anymore. She then said there was nothing she could do for me and said ONLY licensed professional can shop here. I told her there was no sign saying I couldn't be in there. She said that the sign that says welcome all professionals WAS saying it was "Them" only. Umm. No its not and I as I stated it was just a welcoming advertisement not a "Only them can shop here" I walked out after dumping everything back on the shelf as she continued to try and justify the Sign that says "we normal folks" CAN'T shop there. Let there be noted I called the main store/website they are affiliated with and a complaint has been filed. I took pictures pictures the store and showed there is NO sign that says we can't enter or shop. Also, the website has nothing stating you have to be a professional to shop with them. I looked. Single most wasted trip and time. NEVER again!!! Dont go in if you are not a "professional "..you will be humiliated and asked to leave.
