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December 2023 by Sherry Shropshire
I was extremely pleased with the repair work done at Carl's Collision in Dickson. It is a family owned business and they treat you with respect and professionalism.
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November 2023 by Caleb Bell
Excellent customer service and fair pricesService: Body & Trim
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November 2023 by Harrison Terry
Our Family has been doing business with Carl's for years! The team always goes the extra mile for us. Each time we take our vehicles to them we are very satisfied with the work and outcome.Services: Tires
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September 2023 by Khyla. Dai
11/10 recommend taking your car here, had my car back with in a week. Everyone was super nice and friendly
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July 2023 by Jodi Forrester
Our truck never looked better! They did an amazing job! Kept our grill and even waxed the tires, washed the truck and vacuumed. Amazing job inside and out guys!
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April 2023 by Sandra Mccord
There incredible ,great work ,wonderful hospitality.
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March 2023 by Charles Lair
Done a great job and was in and out quick. The satff was polite and helpfull
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March 2023 by Kymber Gw
I've beeen going to Carl's for 30 years. Always happy with the results. I needed plenty of collision repair in my early driving years. Very Helpful , friendly, family owned and operated.
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February 2023 by Kymber Gu3
I've beeen going to Carl's for 30 years. Always happy with the results. I needed plenty of collision repair in my early driving years. Very Helpful , friendly, family owned and operated.
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December 2022 by Shawn Terlecki
I took my SUV to them after hitting a deer and they got it done in about 2 weeks , it was over 8 thousand in damages but when we got it back it was missing a trim price on the side of the windshield and our window washer fluid was empty,so I put some in and it didn't work but after 3 trips back they got it right . I just think for all that $ they should have done it right the first time , and they acted like I was bothering them every time I went there to get it done right, so I'll be taking it elsewhere if anything else happens to our vehicle God forbid, I don't recommend going there I would try to look elsewhere if you can .
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October 2022 by Lebasheer K.
I wish I took pictures of the side of my car that had a very bad and deep scratch. Carl's Body Shop took care of it and my car looks amazing! Thank you for doing such a great job!
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October 2022 by Bonnie Haberer
Britt is beyond the best in every way… make Carls your go to for truck and car needs you won’t be disappointed
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October 2022 by Karen Musgrove-Sykes
Friendly staff. I had inquired about having some work done to my corvette. They have done work on vehicles for us in the past.
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August 2022 by Emily McCartney
I won't go to any other body shop. They've fixed 2 different $5000+ insurance claims on my car over the last 5 years. Justin is amazing (honestly I've never had anyone up there that wasn't patient, nice, informative from the guys in the shop to their long term receptionist/admin up front). Justin fully explained the entire repair both times before ever touching the car or being paid a dime. Timeframe, repair quality, everything was exactly as he said it would be. I never had to talk to insurance-they handled everything. My car was cleaned and beautiful when I picked it up (yes I'm that mom with crayons and cookie crumbs everywhere) Years later when I had a small paint issue on that repair he totally replaced and repainted the part plus a little extra at no cost to me. If I have a question he stops and shows me the part, the issue, a variety of solutions and what he would do if it were his vehicle. Even when it's not insurance and I needed out-of-pocket help and I couldn't afford a new bumper and headlight assembly Justin helped me troubleshoot and repair mine and even installed aftermarket headlights while doing it at no extra labor just so I could see better at night. I recently had another issue with my bumper while Justin was out and his brother Austin fixed the clip on it for me in 15 minutes on the spot when I only came up there just to ask. This is the definition of guaranteeing the quality of your work, ensuring customer loyalty, and going above & beyond. Even if I move an hour away I'll never go anywhere else. Thank y'all so much for reminding me how a great business not only serves but betters their community.
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August 2022 by Trula Holt
Wow! That’s all I can say. Their customer service is top-tier. They got my car in and out in four days and it looks brand new. They cleaned my car and polished my wheels beautifully. And they even got all the bugs stuck on my front grill. 10/10 Recommend!!!Services: Painting