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March 2024 by Katrina L
5 ? stars❗ I'd like to preface my comment by saying I never rate 5 ⭐. On this particular evening I went to Decherd TN Kroger at 9:00pm. I tried to hurry as I didn't need too much. By the time I reached the front to check out, Self-Check was the only option.?? As I headed for self checkout, the wonderful Tyler asked if I wanted to use Self Checkout. Idk if he remembered that I NEVER use Self Checkout or what.I replied that I didn't want to.Then the wonderful Amy (who was transferring to the Lewisburg store) chimed in and said that she would ring me up ?.Having worked in retail I know at a certain time drawers are counted and usually closed.Amy called me over to the register and Tyler emptied my cart onto the belt. ???. I was so relieved.Also felt special as they both went above and beyond to serve me. ??????. I can't say enough about these two. They are a real asset. They know their customers and aim to please.Thank you again Tyler and Amy, I appreciate you. ??
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February 2024 by Summer Demaras
Left a coat there and the employee put it up for me when I return. My coat was stolen by someone who has access to the customer service counter.
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February 2024 by Tammy Basham
One stop shopping for me.
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February 2024 by Edith Hatdison
Always the same, just go to buy what's on sale. The cashier and guy that sacked my grocerys were both very polite
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February 2024 by Dwight Key
Great groceries. Clean establishment.The ribs they cook on the grill for holiday and superbowl weekends are outstanding.
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February 2024 by Cici Mora
I don't know what I wanted for dinner. Im not from here im from TEXAS.I don'treallyl shop at Wal-Mart like Kroger. We have a Kroger in texas. The stores have a lot of sales. if u r a customer member that can turn in point & save u money. The prices are reasonable, not like walmart. Great customer service well stop & help. F u r reading this yr loved ? have a wonderful rest of your day ?
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February 2024 by Jeremy McDaniel
Friendly workers. Knowledgeable.
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February 2024 by Andy Moon
Nice clean store, friendly. Great produce department. Usually good meat, and well stocked.Parking is plentiful, and the fuel station is easy to get to from the store.Good self checkout, on this visit the 6 assisted checkout lanes were all closed, so line was backed up to get to the self checkout stations.The self check works good, but some have difficulty, it would be good to have at least one assisted checkout.A good grocery, a little higher prices than Walmart for some things, but more attention to keeping shelves stocked and produce fresh.
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January 2024 by Deborah
Worst Kroger Store we’ve ever been too! And we’ve been to many! Relative worked for Kroger in stores, management and plant management for over thirty years
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November 2023 by Junebug E.
When I review my receipt, there's usually an error of being charged twice or the price is more than it should of been. Customer service does correct it when I go back and tell them. I'm tired of having to do this. Meat and fish dept. smells bad. Floors are old and always look filthy. Trying to get through the aisles is usually a pain especially in the mornings, I understand product has to be placed but the blue shopper buggies on top of that can be a pain. Deli dept. use to be good but now I just feel like I'm a burden to be there basically for the rest of the store also. Now, the store has been rearranged after 30 years!?!? Self checkout for a few items is fine but a cart full it's ridiculous and pathetic. One or two cashiers being open is not enough!!!!!
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October 2023 by Otis Nores
Less crowded than before competition got to town. Multiple bare shelves. Great store and a name trust. Prices are still consistently cheaper than the newer place as they were before. I shop here weekly.
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September 2023 by Anne D.
-Produce selection basically empty. -Had to hunt for a cart. -Worst bagging experience I've ever had at a grocery store. Either you go through the self-checkout, where there's basically no room to use your own bags, or you have the most inconsiderate bagger of all time--someone who put multiple cartons of milk and heavy items in one bag, filled the rest of the bags with single items (one bag for a bunch of bananas!) and then used an additional three plastic bags that were completely unnecessary. I will never use this Kroger again.
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July 2023 by Lula Schexnayder
This store is nasty and stinks, the store needs to have a good cleaning
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May 2023 by Junebug
Some employees are nice and helpful like in the produce dept. most baggers and Anastasia. Meat mgr. seems to be a huge gossip. He gets on my nerves. Store needs updating and cleaning.
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April 2023 by Misty Keith
Very friendly people and good selections.