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February 2024 by Debbie Watson
Long wait times continue. Whats with the long wait for pharmacy personel by phone, long phone advertisement to get to anyone. Would prefer u tell me if out of stock instead of discover its not in bag. Maybe write note on the bag for cashier.
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July 2023 by Michele D.
If I good give negative points I would. My eyes were in pain for months. I couldn't get a prescription filled because my name was misspelled?! Isn't it your job to fix that? I'll answer, yes it is. You take care of all problems with the insurance company that are small and easy to fix. ALL OF THEM. Know why? Because none of that is transparent to the customer. None!! This place hired a new person to be the face of smart alec remarks too. She will plainly tell you, she doesn't care about your pain to your face. If you're in need of a good pharmacy, with a once in a while complex prescription, don't go here. They like easy to fill, zero problems, and pushover customers. They don't know how to fix your problem and they won't tell you how to fix it either. Need to go to Columbus, Indiana and look at how a real CVS runs. You all don't belong in this business. No empathy or compassion.
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May 2023 by Leia Nordgren
The longest lines to get your meds ever. This week I’ve sat in line there for 45 minutes total and have had to leave without my meds every time. I’m going to have to change pharmacies so I don’t have to go several days without my meds.
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May 2023 by Edith Hatdison
I've been trying all day to get ahold of someone in pharmacy to refill my script for in the morning. They will not answer the phone. I've done business with them for over 20 years and the last 6 months they have been going down hill.
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January 2023 by Stephanie Snow
Great!
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December 2022 by Joe Sisk
Great place
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November 2022 by Brittany Zeman
This past week I have tried to get a hold of someone I can speak to about medication and they have us on hold for about 30 mins or longer.
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May 2022 by Edie Snyder
Well-stocked and friendly, helpful employees. It is a pleasant store to shop in.
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March 2021 by Tim Wheeler
I need to speak to a human please! Please stop leaving voicemails daily to pick up prescription. I have never been to Dechard CVS! Please stop calling! Is there anybody out there? I have blocked number but receive voicemails daily! How can I make it stop!?
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December 2020 by Tina Garrett
Was in winchester from out of town visiting family felt a little sick to my stomach stopped here for some pepto I have never had to pay 10 dollars for a bottle talk about jacking up price What's up with that
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August 2020 by Destiny Sutton
Was in winchester from out of town visiting family felt a little sick to my stomach stopped here for some pepto I have never had to pay 10 dollars for a bottle talk about jacking up price What's up with that
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December 2019 by Desiree Skinner
Very long wait on phone..
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October 2019 by Lincoln Brown
Always takes 45 mins to an hour of wait time to speak to someone in the pharmacy. Last time 1 hour 30 min hold to be hung up on
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June 2019 by Austin tha Redneck
I love shopping here. They all know me by my name and most of them remember my information. They're always very helpful. Good people.
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May 2019 by Jacqi
Difficult staff since all the good people have left, very judgemental and aggressive. I’ve seen the manager get irate and throw the entire phone across the store while talking to someone.
