July 2023 by Michele D.
If I good give negative points I would. My eyes were in pain for months. I couldn't get a prescription filled because my name was misspelled?! Isn't it your job to fix that? I'll answer, yes it is. You take care of all problems with the insurance company that are small and easy to fix. ALL OF THEM. Know why? Because none of that is transparent to the customer. None!! This place hired a new person to be the face of smart alec remarks too. She will plainly tell you, she doesn't care about your pain to your face. If you're in need of a good pharmacy, with a once in a while complex prescription, don't go here. They like easy to fill, zero problems, and pushover customers. They don't know how to fix your problem and they won't tell you how to fix it either. Need to go to Columbus, Indiana and look at how a real CVS runs. You all don't belong in this business. No empathy or compassion.